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HLTHPS002

Support health professional in the delivery of care

What you will learn by studying this unit

This unit describes the skills and knowledge required to complete preparation, general assistance and follow up tasks that support health professionals in the delivery of care to clients.

This unit applies to health care workers who work under the direct or indirect supervision of a health professional in medical practices and other care facilities.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

These units are common units in the paramedical and general health care sector training and education courses.

All our units are written by us and have a paramedic/prehospital care focus

Paramedical EMT First Responder Courses and Learning Pathway to Becoming a Paramedic

HLT21020 Certificate II in Medical Service First Response

HLT31220 Certificate III in Basic Health Care

HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)

HLT41120 Certificate IV in Health Care (First responder EMT Medic)

HLT51020 Diploma of Emergency Health Care (Paramedical Training)

Health & Administration Units

HLT37315 Certificate III in Health Administration

HLT47315 Certificate IV in Health Administration

HLT37215 Certificate III in Pathology Collection

Nursing & Community Services Units

CHC43115 Certificate IV in Disability

CHC43015 Certificate IV in Ageing Support

HLT51020 Diploma of Nursing

Elements and Performance Criteria for this Paramedic/Medic unit

What does this mean? Elements, which tell me what I should be able to do if I am competent in this unit of a course; and Performance Criteria, which tell me how I can show that I am competent in the individual tasks or activities to the required standards

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the level of performance needed to demonstrate achievement of the element

1. Prepare environment and equipment

1.1 Obtain and clarify instructions from health professional or according to organisation procedures

1.2 Follow standard procedures for infection control

1.3 Assess environment for suitability

1.4 Gather, prepare and check readiness of equipment and consumables prior to use

1.5 Confirm readiness and availability of emergency equipment, medications and supplies as appropriate for procedure

2. Prepare client

2.1 Read client information and confirm client identity in accordance with organisation procedures

2.2 Give client the opportunity to ask questions and discuss any concerns

2.3 communication information to client and confirm their understanding

2.4 Obtain agreement from the client in accordance with clinical guidelines, organisation policies and procedures

2.5 Check for contraindications to procedure according to direction and confirm client’s status within scope of own job role

2.6 Assist with positioning client for procedure ensuring client comfort and accessibility according to safe manual task procedures and health professional’s instructions

2.7 Recognise and respond appropriately to client needs for reassurance

 

3. Follow health professional directions

3.1 Respond to requests for assistance according to workplace protocols and within the scope of own job role

3.2 Monitor client’s condition as directed and within scope of own job role

3.3 Report abnormal observations or client reactions to health professional immediately, in line with directions from the health professional

3.4 Deal with adverse incidents as per workplace protocols and directions from health professional

3.5 Accurately document procedure in client’s medical record under supervision of the health professional in line with protocols and confidentiality requirements

4. Complete follow up tasks

4.1 Assist, advise and instruct client in accordance with practitioner instructions

4.2 Monitor client for signs of adverse reaction for appropriate time period as directed and within scope of own job role

4.3 Advise and instruct client as per organisation protocol and in line with health professional’s instructions

4.4 Clean and dispose of equipment and consumables in accordance with manufacturers’ requirements and infection control procedures

4.5 Clean work area and dispose of waste in line with practice protocols and infection control procedures

4.6 Store equipment and consumables in accordance with clinical guidelines, organisation policies and procedures

Performance Evidence for HLTHPS002 – Support health professional in the delivery of care

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

  • followed established protocols, procedures and infection control and safety requirements to provide assistance in delivery of care under the direction of a health professional for the following 5 procedures:
  • dressing of wounds not involving scheduled medication wound care
  • suture and staple removal
  • removal of plasters
  • application of bandaging, splints and slings
  • set up and monitoring of nebulisation without medication
  • followed established protocols, procedures, infection control and safety requirements to provide assistance to a health professional who is undertaking:
  • pap tests or cervical screening tests
  • plastering
  • physical examination
  • minor operations

Knowledge Evidence, HLTHPS002 – Support health professional in the delivery of care

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • legal and ethical considerations for supporting the health professional in the delivery of care, including:
  • duty of care
  • informed consent, what it means, and the limitations of obtaining consent by workers who are not health professionals
  • records management
  • privacy, confidentiality and disclosure
  • industry standards
  • work role boundaries – responsibilities and limitations
  • risk management considerations
  • work health and safety
  • manual task safety procedures
  • standard infection control requirements for clinical procedures:
  • hand washing
  • use of personal protective equipment (PPE)
  • avoiding contact with bodily fluids
  • needle stick injury considerations
  • waste disposal
  • how to assist with the maintenance of surgical asepsis and the reasons for maintaining a sterile field
  • how to assist with the maintenance of surgical asepsis and the reasons for maintaining a sterile field
  • procedures, equipment and terminology used for commonly occurring care procedures undertaken by health professionals, including:
  • dressing of wounds not involving scheduled medication wound care
  • suture and staple removal
  • pap tests or cervical screening tests
  • plastering/removal of plasters
  • physical examination
  • application of bandaging, splints and slings
  • set up and monitoring of nebulisation without medication
  • minor operations
  • types of information included in client medical records and rationale for these, including:
  • procedures detail – name, date, time
  • name of supplies used including batch and lot number and expiry date, if applicable
  • details of procedure
  • site of procedure
  • results of procedure
  • any adverse effects or incidents
  • advice or instructions given
  • information collected regarding client’s current health status, physical and social function
  • medical assistant’s signature or initials

Assessment Conditions for HLTHPS002 – Support health professional in the delivery of care

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including:
  • client information and medical records
  • disposable gloves
  • hand hygiene facilities
  • equipment and consumables needed for specific procedures, including:
  • bandage scissors
  • cleaning agents
  • dressing packs – basic, for skin lesion
  • dressings, swabs and bandages
  • examination couch with sheets or disposable covers
  • flow meter for oxygen cylinder
  • moisture proof sheets (blueys)
  • nebulisation mask and bowl (adult and child sizes)
  • oxygen tubing
  • equipment for pap tests or cervical screening tests
  • patient gown
  • plaster of paris and padding
  • plaster saw
  • sharps container
  • simulated wound with removable sutures and staples
  • skin cleansing solution
  • splinting material
  • stainless steel dressing trolley
  • staple remover, stitch cutting blade, stitch removal scissors
  • suture material
  • modelling of industry operating conditions, including:
  • interaction with clients
  • integration of situations requiring problem solving

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Pre Hospital Care and Health Care Jobs and Career Choices

Jobs and careers in the growing health sector are expanding and rapidly changing with advances in patient care and management. These units can be used across many roles in the health and community sector. Develop a career plan and have research our units and qualifications to see what might fit with your plan. For assistance, Contact us

 

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