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Quality Indicator Reporting

The Data Provision Requirements 2012 requires all registered training organisations (RTOs) registered with ASQA to provide an annual summary report of their performance against the learner engagement and employer satisfaction quality indicators to ASQA.

This quality indicator focuses on the extent to which learners engage in activities that are likely to promote high-quality skill outcomes. It includes learner perceptions of the quality of their competency development and the support they receive from their RTOs. The source of data to measure this indicator is a survey called the Learner Questionnaire. RTOs must gather and analyse this data each year.

Student Satisfaction

Students click here to complete the survey

This quality indicator focuses on the extent to which learners engage in activities that are likely to promote high-quality skill outcomes. It includes learner perceptions of the quality of their competency development and the support they receive from their RTO’s. The source of data to measure this indicator is a survey called the Learner Questionnaire. RTO’s must gather and analyse this data each year.

Students click here to complete the survey

Employer Satisfaction

On-site training

Employers click here to complete the survey

This quality indicator focuses on employer evaluation of learner competency development and the relevance of learner competencies for work and further training, as well as employer evaluation of the overall quality of the training and assessment. The source of data to measure this indicator is a survey called the Employer Questionnaire. RTO’s must gather and analyse this data each year. In general, the target population for the employer survey is defined as:

“All employers of learners who are enrolled in nationally recognised training where the training is being delivered by an Australian RTO, either in Australia or overseas”.

As such, employers may have directly purchased training for their employees, may have employer graduates from the RTO, or may be supervising employees in the workplace.

Employers click here to complete the survey