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Frequently Asked Questions at International Paramedic College

HLTAID001 Provide CPR Courses

 

What CPR Course do I need?

Look, all accredited CPR training in Australia has one nationally recognised code number HLTAID001 provide CPR. Some organisations choose to market what they offer differently and call it a “refresher” or something different to make it seem like you are getting something special or different. You are not, it is, all the same qualification, HLTAID001 Provide CPR. We just call it what it is, simple as that. You can sign up for a CPR course online here. It doesn’t matter if you have done one before, have an expired or current first aid certificate, it is all the one course.

How long is a CPR certificate valid for?

HLTAID001 CPR is valid for twelve (12) months. First Aid certificates are valid for 3 years but the CPR component is only valid for 12 months so If it has been a year since you completed First Aid or CPR  training it is time to come along and book a new  CPR course to keep your skills current and up to date. The Australian Resuscitation Council recommends you renew your CPR certificate every 12 months.

What will I learn, will I learn how to use an AED?

Yes, learning how to use an Automated External Defibrillator or AED  is a vital skill as training can reduce the time to the first shock. Anybody can use an AED, but training improves your ability to use it correctly, attach the pads properly and reduce the time taken for the first shock. Reducing this time and effective CPR improve the outcome for patients in Sudden Cardiac Arrest (SCA). Our course is nationally recognised and accredited and what you will learn, the knowledge and skills, the full course content of HLTAID001 Provide CPR  is available here.

Do I have to do CPR on the floor?

CPR is a rigorous physical activity requiring you to compress the chest of a manikin downwards about a third of the chest depth continuously at 100 to 120 times a minute for a continuous period of 2 minutes. This requires a level of endurance, strength and fitness appropriate to this task. If you have current physical injuries, medical problems or limitations, please discuss this with your trainer. It is important that you don’t injure yourself or exacerbate an existing condition in training.

Enrolment in this type of training requires participants to provide details on any learning or physical difficulties which may impact on their training outcomes. This may include any language, literacy or numeracy issues.

Discuss any special needs with your assessor who may be able to make any required, reasonable adjustment to the assessments to meet these needs. Please note the requirements under physical activity below.

Please note to be deemed competent you must be physically able to perform the following (these requirements cannot be changed):

  • Uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor
  • Uninterrupted CPR for at least 2 minutes on a child manikin placed on the floor
  • Uninterrupted CPR infant manikin placed on a firm surface.

Please speak with us prior to assessment if you have any concerns.

 

How long does it take to get my certificate?

We email out certificates within 24 to 48 hours after you complete your practical course provided you have logged in and completed the online enrolment assessment process and have completed the practical assessments satisfactorily on the day. You will be advised by your trainer of any problems or re-assessment requirements. More information is available in the student handbook from the link in the footer of our website.

HLTAID003 Provide First Aid Courses

 

What First Aid course do I need?

Look, all accredited First Aid training in Australia has one nationally recognised code number HLTAID003 Provide First Aid. Some organisations choose to market what they offer differently and call it “express first aid,” “Refresher First Aid” or “Senior First Aid” or something similar to make it seem like you are getting something special or different. You are not, it is, all the same qualification, HLTAID003 Provide first aid. We just call it what it is, simple as that. You can sign up for a First Aid course online here. It doesn’t matter if you have done one before, have an expired or current first aid certificate, it is all the one course, always has been and always will be.

How long is a First Aid certificate valid for?

HLTAID003 Provide First Aid is valid for 3 Years but the CPR component is only valid for 12 months so If it has been a year since you completed First Aid or CPR  training it is time to come along and book a new  CPR course to keep your skills current and up to date. The Australian Resuscitation Council recommends you renew your First Aid certificate every 12 months.

I need to do CPR training as well, do I need a seperate course

No, when you complete your First Aid training with us here at International Paramedic College we will issue you with a First Aid certificate valid for 3 years and a free CPR certificate valid for 12 months. You only need to complete our First aid Course and you will receive both nationaly rcognised qualifications HLTAID001 Provide CPR and HLTAID003 Provide First Aid.

 

What will I learn in a first aid course, what does it cover

A First aid Course has to cover the nationally accredited course content and curriculum as a minimum standard. That includes things like CPR, learning how to use an Automated External Defibrillator or AED which is a vital skill as training can reduce the time to the first shock. Anybody can use an AED, but training improves your ability to use it correctly, attach the pads properly and reduce the time taken for the first shock. Reducing this time and effective CPR improve the outcome for patients in Sudden Cardiac Arrest (SCA).

We will develop your first aid skills in our nationally recognised and accredited course. You will  learn, the knowledge and skills to provide first aid. The full course content of HLTAID003 Provide first aid is available here.

How long does it take to get my certificate?

We email out certificates within 1 to 2 business days after you complete your practical course provided you have logged in and completed the online enrolment assessment process and have completed the practical assessments satisfactorily on the day. You will be advised by your trainer of any problems or re-assessment requirements. More information is available in the student handbook from the link in the footer of our website.

HLTAID004

Provide an Emergency First Aid Response in an Education and Care Setting

 

I work with Children, what First Aid course do I need?

HLTAID004 Provide an emergency first aid response in an education and care setting is the fully accredited childcare first aid course specifically designed for parents, people working in the childcare and early childhood learning industry, teachers, or anyone who works with kids. This is a great qualification because, when we issue this to you we will also issue you a free first aid and CPR certificate, as this is a higher level qualification that covers the requirements for those 2 courses.

Learn childhood treatment of specific first aid for kids especially anaphylaxis and asthma treatments as well as common injuries and resuscitation for children. The Australian Children’s Education & Care Authority (ACECQA) has endorsed HLTAID004 as meeting their requirements for anaphylaxis, asthma, and first aid training. It covers a lot more than 22282VIC – Course in the Management of Asthma Risks and Emergencies in the Workplace and 22099VIC – Course in First Aid Management of Anaphylaxis

Some organisations choose to market what they offer differently and call it “Refresher First Aid” or something similar to make it seem like you are getting something special or different. You are not, it is, all the same qualification, HLTAID004 Provide an emergency first aid response in an education and care setting or Childcare First Aid as we sometimes call it. We just call it what it is, simple as that. You can sign up for a Childcare First Aid course online here. It doesn’t matter if you have done one before, have an expired or current first aid certificate, it is all the one course, always has been and always will be.

How long is a Childcare First Aid certificate valid for?

HLTAID004 Provide an emergency first aid response in an education and care setting is valid for 3 Years but the CPR component is only valid for 12 months so If it has been a year since you completed Childcare First Aid or CPR  training it is time to come along and book a new  CPR course to keep your skills current and up to date. The Australian Resuscitation Council recommends you renew your First Aid certificate every 12 months.

Asthma and Anaphylaxis training is updated every 3 years when you complete the course.

I need to do CPR training as well, do I need a seperate course

No, when you complete your Childcare First Aid training with us here at International Paramedic College we will issue you with a Childcare First Aid certificate valid for 3 years and a free CPR certificate valid for 12 months. In fact we will award you three nationally recognised qualifications HLTAID001 Provide CPR and HLTAID003 Provide First Aid and HLTAID004 Provide an emergency first aid response in an education and care setting .

 

What will I learn in a Provide an emergency first aid response in an education and care setting, what does it cover?

Provide an emergency first aid response in an education and care setting has to cover the nationally accredited course content and curriculum as a minimum standard. That includes things like CPR, learning how to use an Automated External Defibrillator or AED which is a vital skill as training can reduce the time to the first shock. Anybody can use an AED, but training improves your ability to use it correctly, attach the pads properly and reduce the time taken for the first shock. Reducing this time and effective CPR improve the outcome for patients in Sudden Cardiac Arrest (SCA).

We will develop your first aid skills covering trauma medical, environmental and paediatric emergencies

Our course is nationally recognised and accredited and what you will learn, the knowledge and skills, the full course content of HLTAID004 is available here.

 

Do I need to do a seperate Asthma & Anaphlaxis Course?

No, the Australian Children’s Education & Care Authority (ACECQA) has endorsed HLTAID004 as meeting their requirements for anaphylaxis, asthma, and first aid training.

General Course Info

 

 

 

Are your courses "Workcover" approved?

Yes, all courses with the national course codes are WorkCover approved. HLTAID003 Provide First Aid Course HLTAID001Provide CPR  HLTAID004 Provide an emergency first aid response in an education and care setting and  UETTDRRF06B Rescue form a live LV panel are all nationally accredited WorkCover approved qualifications.

Where can a student with IPC find out more information?

The student handbook can provide you with more information. It is available in the footer of this website.

Do you cancel courses?

No, courses run on the day they are advertised. We do not, like some training organisations cancel courses because it is not profitable for us. We take the view that you have given up and allocated your time and we should do the same.  We have backup staff in the case of illness and given we are not all struck down at the same time you should expect your course to go ahead as scheduled.

Do you sell AED's first aid kits and equipment?

Yes, we have an online store where you can purchase AEDs and the great equipment you used in your training with us. Have a look at International Paramedic Colleges online shopping store here.

 

Can I get CPD points for my training with you?

Yes, as a Registered Training Organisation (RTO 45284) our courses are accredited and governing bodies will allocate points to accredited training delivered by an RTO.

What is RPL and where can i find out more information about RPL?

In accordance with the requirements of the NVR Standards and NSW Recognition Framework, International Paramedic College provides the opportunity for students to apply for recognition of prior learning or RPL as it is commonly called.

More Information about RPL, how to apply, costs etc is available from the link in the footer of this website or by clicking here

What Is A USI (Unique Student Identifier) and why do I need one?

From 1 January 2015 all students that undertake nationally recognised training delivered by a Registered Training Organisation (RTO) will need to provide the training provider with their Unique Student Identifier (USI) number.

A small number of exemptions from the USI initiative are provided for in the National Vet Data Policy. Where an exemption applies, training organisations will be able to issue Vocational Education and Training (VET) qualifications or statements of attainment to students who do not have a USI.

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment. If you don’t have a USI you will not receive your qualification or statement of attainment.

The USI number gives students access to their online USI account which is made up of ten numbers and letters. It will look something like this: 3AW88YH9U5.

It is a relatively painless process to apply. You will need a form of ID and you can apply for a USI number or check your USI number at the Australian Government website http://www.usi.gov.au

If you are an international student studying offshore and do not intend on coming to Australia to do your study you do not need a USI. However, if you are an Australian expat or resident student studying offshore with an Australian training organisation, you will need a USI.

If you are an International student who will be studying in Australia you will require a USI. All international students in Australia will have been issued with an Australian Visa. Once you have arrived in Australia your visa will be activated and you will be able to apply for a USI.

Individual exemptions

Individuals who have a genuine personal objection to being assigned a USI will be able to apply for an exemption to the Student Identifiers Registrar.

You can access their USI account online from a computer, tablet or smartphone anywhere and anytime. You can get more information about how to get a USI number from our website here

Do you conduct onsite training for any large organisation?

Yes, we do contact us for a quote for on-site training for groups. However, for small groups, it is often better to join one of our weekly public courses.

I’m joining the NSW Police service and need pocket mask training?

Yes, we can do Pocket Mask training as part of our CPR or first aid courses and we will give you a pocket mask free for you to keep when you enrol in one of our courses. Click here to enrol.

Your prices for first aid training seem cheap Why?

To be honest, there are cheaper like everything in life if you hunt around long enough you will find someone cheaper but in the end, we think of it like this. If we just took your money and didn’t give you anything for it, then when you need real skills in an emergency such as with your family or friends and you don’t know what to do, we have not done our job well. We believe you can have competence and confidence, not just compliance and we do that at comparable prices.

We get a lot of people saying nice things about our courses and you can read that here or on Google or Facebook.

Price is what you pay and value is what you get and in the finish, I was born and raised in this area so I want to walk through the supermarket and not have to dodge someone. That is why you give quality at the best price and of course, you sleep better at night.

I can’t find my certificate Can I get a new one?

Check your email and spam mail first and contact us. We can provide another emailed or hard copy of your certificate. You can order and pay for replacement or hard copy certificates online here.

We do not routinely post out certificates but they can be provided on request for an additional cost cover postage and printing. The electronic copy can be verified online and does not unnecessarily consume further environmental resources like the printing and posting hard copies of certificates does.

Do you run courses for mothers groups or new mums and parents?

Yes, we do this regularly and really as we feel it is an important service. Contact us and we will come to your place and help you out or look at our page about special courses for mothers and parents groups.

I had a bad emotional experience after treating someone or after attending a course who can I talk too?

You may have had a traumatic experience or training can sometimes trigger strong reflective experiences to past traumatic experiences. Realise and reach out for help.

We are not a counselling service nor do we pretend to have all the answers but if you need someone to talk to please call us if you would like to on 0413244994.

Common signs of distress that we can experience

The following lists are commonly expressed signs of distress. They are not meant to be comprehensive or diagnostic but rather helping us to recognise things within ourselves or others. Some may be due to reactions to a specific event a specific cause, while others may result from long-term factors.

Physical

  • looking pale or fatigued, sweaty
  • having breathing difficulties
  • muscular spasms
  • obvious intense pain
  • sleep problems, or falling asleep in unexpected circumstances
  • continual illness like colds and flu, feeling run down

Psychological and Emotional

  • being tearful, vague, confused and feeling anxious
  • panic attacks
  • irritability or unpredictable outbursts of anger
  • feeling agitated
  • displaying speech patterns that seem pressured, racing or confused
  • hard to feel happy about events
  • frequent negativity, life is getting you down

Behavioural

  • avoidance of tasks and withdrawing socially or verbally
  • poor self-care and neglected personal hygiene
  • being excessively demanding of others
  • increases in impulsive behaviour
  • talk of suicide or violent acts towards your self and/or others

Academic

  • Non-attendance, failure or missing deadlines
  • Not your usual quality of work
  • Difficult to concentrate or feel motivated
  • neglect of personal responsibilities and the day to day demands of life seem overwhelming

There are a lot of professional organisations or people you can talk to also. You could talk to your local Doctor and access services like

Lifeline 131114

Beyond Blue 1300 22 4636

SANE Australia depression facts podcast ( 4mins)

Transfers and Refunds and Changes

 

 

 

Can I change my training day?

We realise adults have busy lives, our kids can get sick or those we need to care for need us. Life is busy for us also. We take the view that we are happy to change your course date for you if you let us know before the date of your course. We have a payments refunds and cancellation policy you can read through, but generally, we are happy to change a course date for you. Simply email us before your course and let us know which alternative date may suit you better.

Can I transfer to another course date for free?

Yes, course transfer is allowed if advised 24 hours prior to the start of the course.
A transfer is not available to students who “fail to show” for the class or who do not give the required notice of 24 hours’ notice.

Do you Cancel courses?

No, courses run on the day they are advertised. We do not, like some training organisations cancel courses because it is not profitable for us. We take the view that you have given up and allocated your time and we should do the same.  We have backup staff in the case of illness and given we are not all struck down at the same time you should expect your course to go ahead as scheduled.

Can I get a refund?

 

Rememberer, we are happy to transfer you to another of our weekly courses for free. If you require a refund you should refer to our terms and conditions refunds policy. A link is available in the footer of our website.

 

Where can i lodge a complaint?

Please contact us and we can provide you with a copy of our formal complaints procedure. If you have a complaint. We can often fix any problem and will always try to resolve any problems in good faith?

We have spent a lifetime in the caring professions and we would sooner solve any problems from a position of goodwill. We do have a formal complaints procedure that can be accessed from the student handbook in the footer of this page or simply call our office on 0413 244 994 or contact us by email to help you solve any issues.

Returns, Refunds and Exchange of Products and Services

Can I return products I have purchased from you?

International Paramedic College conducts a fair and equitable refunds and exchange policy. We will provide refunds and exchange of goods and services in accordance with Australian consumer law and our policy terms and conditions of sale and refund policy. Our policy documents are available in the footer of this website.

Please contact us in the first instance to discuss any issues and we will try to resolve any problems you have.

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