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First Aid Training & Refresher First Aid Courses

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Who Should Complete a First Aid Course?

HLTAID011 Provide First Aid formally known as HLTAID003 is a nationally recognised accredited first aid qualification sometimes know as senior first aid, apply first aid or first aid refresher. This course is needed by many people working as Austswim teachers or in aged and disability care, the education and community sectors or for other work-related reasons, understanding lifesaving first aid skills and how to use an Automatic External Defibrillator (AED) or “defib” machine to shock the heart, is an important workplace onsite first aid skill or to help your family or friends in an emergency, before the ambulance arrives.

We are a local independent training company that provides Work cover approved first aid courses and first aid refresher training locally. Like The Red Cross St John Ambulance and Surf Lifesaving, we are fully regulated by The Australian Governments Skills Quality Authority (ASQEA) to provide the health, safety and emergency first aid qualifications we deliver.

Our first aid training courses are recognised by the Royal Australian College Of General Practitioners (RACGP QI&CPD program, Austswim and all national bodies as the required standard for first aid training in Australia.

We can also tailor training to your specific needs. eg Major bleeding and arterial stop the bleed programs, medical professionals like dental surgeries, Doctors and medical staff, aged and disability support workers, nursing students PEPs etc.  Because we are health professionals we work well together.

Our regulation is through this national government accreditation body to provide professional courses and accredited qualifications. Whether you are refreshing past first aid training or attempting first aid certification for the first time, HLTAID011 Provide First Aid is  recognised nationally as the standard requirement for first aid training in Australia.

Experience tells us that while we often learn these skills for work they are most often used on someone you know. So if you need a first aid training certificate for work or you are just interested in learning first aid in case you need to help your family, friends or community in an emergency then you should book a course with us now.

Is Your First Aid Course a Nationally Recognised Qualification?

HLTAID011 Provide First Aid is a Nationally Recognised First aid qualification that will give you the skills and knowledge required to perform First aid in line with the Australian Resuscitation Council (ARC) Guidelines. You will develop the confidence to effectively perform first aid, manage an unconscious patient and use an Automatic External Defibrillator (AED) to administer the required shocks to a patient who has stopped breathing and requires life-saving treatment. How to manage trauma, environmental and medical emergencies until the ambulance arrives. Full details of the course content are available here.


Our First aid courses are at our venues every week. If you want training in your workplace or on-site contact us here.

The Assessment Process

We use a range of assessment methods to gather evidence of your knowledge and applied skills for this unit. The assessment methods may include multiple choice questions, short written answers and practical activities. On enrolment in you will be provided with access to International Paramedic College’s course learning materials; it is expected that you have read and understood the content prior to starting the assessments. Full information about the assessment requirements and course content is available here.

On enrolment you will be provided with a login to our student portal to access online assessment tasks. We understand that this may not suit everybody and so paper based assessments will be provided on the day of your practical training if required.

Physical Requirements

If you suffer an allergy to latex products please advise us. Practical activities involve training scenarios conducted at floor level and contact with other students/instructors. Please wear suitable clothing

CPR is a rigorous physical activity requiring you to compress the chest of a manikin downwards about a third of the chest depth continuously at 100 to 120 times a minute for a continuous period of 2 minutes. This requires a level of endurance, strength and fitness appropriate to this task. If you have current physical injuries, medical problems or limitations, please discuss this with your trainer. It is important that you don’t injure yourself or exacerbate an existing condition in training.

Reasonable Adjustment – Learning difficulties

Enrolment in this training requires participants to provide details on any learning or physical difficulties which may impact on their training outcomes. This may include any language, literacy or numeracy issues.

Students may also discuss any special needs with your assessor who may be able to make any required, reasonable adjustment to the assessments to meet these needs. Please note the requirements under physical activity below.

Reasonable adjustment may include access to paper-based assessments due to technical or access issues to online assessment systems.

Please note to be deemed competent you must be physically able to perform the following (these requirements cannot be changed):

  • Uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor
  • Uninterrupted CPR infant manikin placed on a firm surface.

Please speak with us prior to assessment if you have any concerns.

Entry Requirements

While there are no pre-requisites for this course, you will need to have sufficient English language skills to complete the competency based first aide training.

Participants under the age of 18 are required to provide a consent form completed by their legal guardian when they attend training.

Requirements for Completion

You must attend 100% of this training and satisfactorily complete all the competency based assessment tasks.

Certification and Course Validity

After you successfully complete the first aid training and assessment activities, you will be issued a Nationally Accredited Statement of Attainment in HLTAID011 Provide First Aid. The certification is valid for three (3) years from date of issue.

The Australian Resuscitation Council (ARC) and workplaces codes of practice recommend CPR refresher training should be undertaken yearly and First Aid every 3 years.

Our comprehensive student management system will send you a reminder message at about 1 month before your certificate is due to be renewed.

Unique Student Identifier Number (USI)

From the 1st of January 2015 anyone undertaking nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI you will need to do so prior to attending training with us. To apply or to check if you already have a USI number is a very quick and painless online process at the Australian Government website . Follow the prompts as a student. Click here to apply on-line or check your USI number

If you require help in obtaining one, please contact the office. If you are unable or choose not to provide an USI, or have an exemption granted under the Student Identifiers Act 2014,  then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service. More information is available about USI numbers on our website here.

Student Services Information and Policies

Our student handbook, refunds, terms and conditions and our policies on are available in the footer of this website. Students can access these at any time. Information for students is provided in the student handbook.

Course Duration HLTAID011

6 Hours Express delivery with pre-course work

Course Fees


Registered Training Organisation 45284

Weekly first aid and CPR courses across the North Coast of NSW

Alstonville – Ballina – Bangalow – Brunswick Heads – Byron Bay – Casino – Evans Head – GraftonIlukaKyogle – Lennox Head – Lismore – MacleanMullumbimby – Ocean Shores – Yamba