
The course material provided prior to the training day was informative and allowed me to prepare for the day.
The course was run professionally and effectively.
Al provided informative real life experience. He was efficient and effective in his training. Highly recommend this trainer and training provider.
Fabricia was very patient with all the questions and explained things in a simple way.
Thankyou
Thankyou very much!!
HLT21020 Certificate II in Medical Service First Response
CAN BE COMPLETED 100% ONLINE LOCAL ATTENDANCE NOT REQUIRED
HLT21020 Certificate II in Medical Service First Response
YOU CAN COMPLETE THIS COURSE 100% ONLINE
LOCAL ATTENDANCE NOT REQUIRED IF YOU CAN COMPLETE A FIRST AID COURSE LOCALLY OR HAVE A FIRST AID CERTIFICATE
Enrol with us today & start your educational journey as a medic or first responder in emergency paramedical prehospital care
Payment options
Upfront total payment of $850
Use of a 4 stage payment plan – contact us to set up your plan
Embarking on a career as a paramedic in Australia can be an exciting and rewarding journey. To start your paramedic education, the HLT21020 – Certificate II in Medical Service First Response serves as an excellent foundation. This qualification not only provides essential skills and knowledge but also acts as a “taster course” for individuals interested in pursuing a paramedic career. In this article, we will explore how the Certificate II integrates into the Australian vocational system, highlighting its role in creating educational pathways towards higher qualifications, such as the Diploma of Emergency Care. Read on to discover how this qualification can be your stepping stone to a successful paramedic career.
Paramedical Education
Before delving into the Certificate II in Medical Service First Response, it’s important to understand the significance of paramedical education in Australia. Paramedics are healthcare professionals trained to provide emergency medical care in various settings, including ambulance services, hospitals, and specialised industries. A comprehensive paramedic education equips individuals with the necessary skills to assess, treat, and manage medical emergencies.
HLT21020 – Certificate II in Medical Service First Response
The HLT21020 – Certificate II in Medical Service First Response serves as a valuable introductory course for aspiring paramedics. It provides foundational knowledge and practical skills that allow individuals to gain insight into the paramedic profession. This certificate offers a “taster” of the industry, allowing students to explore their interest and suitability for a career in emergency medical services.
The Certificate II curriculum typically covers topics such as basic anatomy and physiology, infection control, communication skills, and first aid techniques. Students learn how to respond to emergencies, provide basic life support, and effectively communicate with patients and other healthcare professionals. This qualification includes practical opportunities to develop more advanced patient skills to help students to practical in real-world settings.
Educational Pathways:
Upon completing the Certificate II in Medical Service First Response, students have the option to further their paramedic education by pursuing higher qualifications within the Australian vocational system. The Certificate II serves as a stepping stone towards more advanced levels of training, such as the Certificate III in Basic Health Care, the Certificate IV in Healthcare (ambulance EMT) or the Diploma of Emergency Care.
The Diploma of Emergency Care builds upon the knowledge and skills acquired in the Certificate II, providing a more comprehensive understanding of emergency medical care. It covers advanced topics such as pharmacology, advanced life support, trauma management, and medical assessments. This higher qualification qualifies individuals for more challenging roles within the paramedical profession and to seek out jobs in the private sector.
How to Become a Paramedic
Many people are starters, few are finishers. The “Path to Success” to become a qualified paramedic in Australia can be an expensive option through University. Aspiring individuals need to follow a clear educational pathway. Starting with the Certificate II in Medical Service First Response, students can progress to the Diploma of Emergency Care and beyond as a taster of whether this career is for them before committing to University study.
Here are the general steps to becoming a paramedic in Australia:
- Obtain the HLT21020 – Certificate II in Medical Service First Response to gain foundational knowledge and practical skills.
- Progress to the Diploma of Emergency Care or a similar higher qualification to further develop your expertise.
- Gain practical experience through clinical placements and internships, which are often included in paramedic programs.
- Go directly to a university and enrol in a degree in paramedic practice, if that path is more appropriate for your personal circumstances
- Consider obtaining additional certifications and training in areas such as advanced life support, trauma care, and specialised fields like paediatric, remote area paramedicine or mines rescue.
- Apply for registration with the appropriate regulatory body in your state or territory to practice as a paramedic when you have your degree.
The HLT21020 – Certificate II in Medical Service First Response serves as an ideal starting point for individuals interested in pursuing a paramedic career in Australia. It is designed for anyone that has an interest to further their knowledge of providing basic first aid and emergency responses in the pre-hospital/out of hospital environment. Possible occupational titles for this role may include, Community based First Responder, Workplace First Responder, Emergency Medical Responder, EMS First Responder and a Volunteer First Aider. The qualification offers entry level certification for all Emergency Response Team members and a stepping stone into the world of Paramedicine.
HLT21020 – Certificate II in Medical Service First Response
This qualification supersedes and is not equivalent to HLT21015 Certificate II in Medical Service First Response
This qualification reflects the role of first medical response workers or volunteers who provide initial care to patients. These people provide basic first aid and emergency responses in the pre-hospital or out-of-hospital environment.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Packaging Rules
9 units must be completed:
- 5 core units
- 4 elective units, consisting of:
- at least 2 units from the electives listed below
- up to 2 units from the electives listed below or from any other current endorsed Training Package or accredited course.
The selection of electives must be relevant to the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Note: Unit marked with * has a prerequisite HLTAID011 Provide First Aid.
Recommended Standard Pathway – Blue for standard electives 9 units in total
Core Units
Work with diverse people |
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Provide first aid |
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Apply basic principles and practices of infection prevention and control |
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Follow safe work practices for direct client care |
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Manage personal stressors in the work environment |
Possible Electives
Recommended Standard Pathway* – Blue for standard electives gives 9 units in total if you follow our recommended pre-hospital care pathway, it makes for a smooth progression through to the higher qualifications.
Interpret and apply medical terminology appropriately |
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Work effectively with others |
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Communicate and work in health or community services |
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Promote Aboriginal and/or Torres Strait Islander cultural safety |
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Work legally and ethically |
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Recognise healthy body systems |
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Confirm physical health status |
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Provide first aid in remote or isolated site |
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Provide advanced first aid |
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Provide advanced resuscitation and oxygen therapy |
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Transport non-emergency patients under operational conditions |
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Conduct manual tasks safely |
* We added the Unit PUAEME008 Provide Pain Management as an elective here as it provides better workplace outcomes for students. A green whistle training device will be required to complete the unit.
These units are common units in the paramedical and general health care sector training and education courses.
All our units are written by us and have a paramedic/prehospital care focus
Paramedical EMT First Responder Courses and Learning Pathway to Becoming a Paramedic
HLT21020 Certificate II in Medical Service First Response
HLT31220 Certificate III in Basic Health Care
HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)
HLT41120 Certificate IV in Health Care (First responder EMT Medic)
HLT51020 Diploma of Emergency Health Care (Paramedical Training)
Health & Administration Units
HLT37315 Certificate III in Health Administration
HLT47315 Certificate IV in Health Administration
HLT37215 Certificate III in Pathology Collection
Nursing & Community Services Units
CHC43115 Certificate IV in Disability
CHC43015 Certificate IV in Ageing Support
HLT51020 Diploma of Nursing
Pre Hospital Care and Health Care Jobs and Career Choices
Jobs and careers in the growing health sector are expanding and rapidly changing with advances in patient care and management. These units can be used across many roles in the health and community sector. Develop a career plan and have research our units and qualifications to see what might fit with your plan. For assistance, Contact us

Study Mode
100% Online learning
Must have a current first aid certificate prior to completion

Course Fees
$850 Upfront Payment
$895 By payment plan of 4 payments
100% online completion available with a current first aid certificate
Local attendance not required to complete this course
RTO
45284
Enrol with us today
- Cert II RPL Fixed Pricing
- Cert III RPL Fixed Pricing
- Cert III NEPT RPL Fixed Pricing
- Cert IV RPL Fixed Pricing
- Diploma RPL Fixed Pricing
HLT21020 Certificate II in Medical Service First Response
$650 Fixed Price RPL (Free Initial assessment and Zoom chat)
Covers our assessment of your qualifications, knowledge and experience of current competency evidence that you supply to us credit transfer and issue of your new qualification.
Free upgrade for any old unit course codes to the new equivalent course code to refresh your qualifications and maintain your currency
You will be required to have a current first aid certificate (HLTAID011)
Complete the contact is form below to contact us for your free initial assessment
HLT31220 – Certificate III in Basic Health Care
$850 Fixed Price RPL
(Free initial assessment and Zoom chat)
Covers our assessment of your qualifications, knowledge and experience of current competency evidence that you supply to us credit transfer and issue of your new qualification.
Free upgrade for any old unit course codes to the new equivalent course code to refresh your qualifications and maintain your currency
You will be required to have a current first aid certificate (HLTAID011)
Complete the contact is form below to contact us for your free initial assessment
HLT31120 Certificate III in Non-Emergency Patient Transport
$1195 Fixed Price RPL
(Free initial assessment and Zoom chat) Payment plan available
Covers our assessment of your qualifications, knowledge and experience of current competency evidence that you supply to us credit transfer and issue of your new qualification.
Free upgrade for any old unit course codes to the new equivalent course code to refresh your qualifications and maintain your currency
You will be required to have a current first aid certificate (HLTAID011)
Complete the contact is form below to contact us for your free initial assessment
HLT41120 Certificate IV in Health Care (First responder EMT Medic)
Ambulance EMT Medic Course
$1495 Fixed Price RPL
(Free initial assessment and Zoom chat) Payment plan available
Covers our assessment of your qualifications, knowledge and experience of current competency evidence that you supply to us credit transfer and issue of your new qualification.
Free upgrade for any old unit course codes to the new equivalent course code to refresh your qualifications and maintain your currency
Complete the contact is form below to contact us for your free initial assessment
HLT51020 Diploma of Emergency Health Care (Paramedical Training)
$1995 Fixed Price RPL
(Free initial assessment and Zoom chat) Payment plan available
Covers our assessment of your qualifications, knowledge and experience of current competency evidence that you supply to us credit transfer and issue of your new qualification.
Free upgrade for any old unit course codes to the new equivalent course code to refresh your qualifications and maintain your currency
Complete the contact is form below to contact us for your free initial assessment