HLT21020 Certificate II in Medical Service First Response
YOU CAN COMPLETE THIS COURSE 100% ONLINE
LOCAL ATTENDANCE NOT REQUIRED IF YOU CAN COMPLETE A FIRST AID COURSE LOCALLY OR HAVE A FIRST AID CERTIFICATE
Enrol with us today & start your educational journey as a medic or first responder in emergency paramedical pre-hospital care
Course Cost Payment options
Payment plan
The registration fee for the interest free payment plan is an initial payment plan registration payment of $225 and the $950 course fee is paid over 6 fortnightly instalments of $158.34 per fortnight. Must be over 18 years of age to use a payment plan.
To pay up front, you will only pay the $950 course fee below
Note: No refunds apply when using a payment plan. No certificates or statements of attainments will be issued until payment of the full course fees. Payment failures: I understand that if there are insufficient funds in the specified account to cover the Autopay transaction, the cardholder may be subject to an additional admin fee of $35 by International Paramedic College Pty Ltd
Upfront payment
The course fee is $950 for 1 upfront payment. Click on the start now button to pay the $950 upfront and commence your course immediately. Total payment of $950 -.no payment plan registration fee.
Embarking on a career as a paramedic in Australia can be an exciting and rewarding journey. To start your paramedic education, the HLT21020 – Certificate II in Medical Service First Response serves as an excellent foundation. This qualification not only provides essential skills and knowledge but also acts as a “taster course” for individuals interested in pursuing a paramedic career. In this article, we will explore how the Certificate II integrates into the Australian vocational system, highlighting its role in creating educational pathways towards higher qualifications, such as the Diploma of Emergency Care. Read on to discover how this qualification can be your stepping stone to a successful paramedic career.
Paramedical Education
Before delving into the Certificate II in Medical Service First Response, it’s important to understand the significance of paramedical education in Australia. Paramedics are healthcare professionals trained to provide emergency medical care in various settings, including ambulance services, hospitals, and specialised industries. A comprehensive paramedic education equips individuals with the necessary skills to assess, treat, and manage medical emergencies.
HLT21020 – Certificate II in Medical Service First Response
The HLT21020 – Certificate II in Medical Service First Response serves as a valuable introductory course for aspiring paramedics. It provides foundational knowledge and practical skills that allow individuals to gain insight into the paramedic profession. This certificate offers a “taster” of the industry, allowing students to explore their interest and suitability for a career in emergency medical services.
The Certificate II curriculum typically covers topics such as basic anatomy and physiology, infection control, communication skills, and first aid techniques. Students learn how to respond to emergencies, provide basic life support, and effectively communicate with patients and other healthcare professionals. This qualification includes practical opportunities to develop more advanced patient skills to help students to practical in real-world settings.
Educational Pathways:
Upon completing the Certificate II in Medical Service First Response, students have the option to further their paramedic education by pursuing higher qualifications within the Australian vocational system. The Certificate II serves as a stepping stone towards more advanced levels of training, such as the Certificate III in Basic Health Care, the Certificate IV in Healthcare (ambulance EMT) or the Diploma of Emergency Care.
The Diploma of Emergency Care builds upon the knowledge and skills acquired in the Certificate II, providing a more comprehensive understanding of emergency medical care. It covers advanced topics such as pharmacology, advanced life support, trauma management, and medical assessments. This higher qualification qualifies individuals for more challenging roles within the paramedical profession and to seek out jobs in the private sector.
How to Become a Paramedic
Many people are starters, few are finishers. The “Path to Success” to become a qualified paramedic in Australia can be an expensive option through University. Aspiring individuals need to follow a clear educational pathway. Starting with the Certificate II in Medical Service First Response, students can progress to the Diploma of Emergency Care and beyond as a taster of whether this career is for them before committing to University study.
Here are the general steps to becoming a paramedic in Australia:
- Obtain the HLT21020 – Certificate II in Medical Service First Response to gain foundational knowledge and practical skills.
- Progress to the Diploma of Emergency Care or a similar higher qualification to further develop your expertise.
- Gain practical experience through clinical placements and internships, which are often included in paramedic programs.
- Go directly to a university and enrol in a degree in paramedic practice, if that path is more appropriate for your personal circumstances
- Consider obtaining additional certifications and training in areas such as advanced life support, trauma care, and specialised fields like paediatric, remote area paramedicine or mines rescue.
- Apply for registration with the appropriate regulatory body in your state or territory to practice as a paramedic when you have your degree.
The HLT21020 – Certificate II in Medical Service First Response serves as an ideal starting point for individuals interested in pursuing a paramedic career in Australia. It is designed for anyone that has an interest to further their knowledge of providing basic first aid and emergency responses in the pre-hospital/out of hospital environment. Possible occupational titles for this role may include, Community based First Responder, Workplace First Responder, Emergency Medical Responder, EMS First Responder and a Volunteer First Aider. The qualification offers entry level certification for all Emergency Response Team members and a stepping stone into the world of Paramedicine.
Paramedical Pathways
We have a fantastic promotional price on the Diploma of Emergency Health, formerly known as the paramedic diploma.
With us, you can jump straight into the Diploma of Emergency Care to train as a medic or follow a pathway approach as outlined below.
Integration with Higher Qualifications: Pathways to a Diploma of Emergency Health Care
The HLT31220 — Certificate III in Basic Health Care serves as a foundational step towards higher qualifications within the Australian Vocational system. One such qualification is the HLT41120 - Certificate IV in Health Care, which builds upon the knowledge and skills acquired in the Certificate III.
The Certificate IV in Health Care delves deeper into topics such as advanced patient assessment, pharmacology, and clinical interventions. This qualification prepares individuals for more specialised roles within the healthcare system and provides a broader scope of practice.
By completing the Certificate III and progressing to the Certificate IV in Health Care, individuals create a seamless educational pathway that aligns with the paramedical field. This integration allows for the recognition of prior learning and facilitates a smoother transition to higher qualifications, such as the HLT51020 - Diploma of Emergency Health Care.
How to Become a Paramedic: Navigating the Educational Pathway
To become a qualified paramedic in Australia, individuals can follow a clear educational pathway that encompasses several key steps:
Step 1: Obtain the HLT31220 — Certificate III in Basic Health Care as a starting point to gain essential knowledge and skills.
Step 2: Progress to the HLT41120 — Certificate IV in Health Care to further develop your expertise in patient assessment and clinical interventions.
Step 3: Gain practical experience through clinical placements and internships, which are often integrated into the Cert IV paramedical programs.
Step 4: Consider obtaining additional certifications and training in specialised areas such as advanced life support, trauma care, or paediatric paramedicine.
Step 5: Complete the HLT51020 — Diploma of Emergency Health Care to further enhance your skills and
Step 6 Continue onto University confident that this is the career for you and prepared with advanced standing experience and confidence
Our paramedic pathway, and it costs you no more time
With us, you can jump straight into the Diploma of Emergency Care to train as a medic or
Try before you commit to one training provider, who may not be what you thought they were when you sign up for a Diploma with large upfront costs that you never get back.
Use the pathway as a taster program to see if returning to learning is for you.
Get qualifications as you go along to work or transfer to other health related courses with common core units, e.g. Nursing or Aged Care
Do a course written by us and we are proud of it. An Australian Intensive Care Paramedic with significant and some would say “old school approach to paramedic education and real-world patient management skills. We are not a sales team, we are clinicians.
We use an Australian Paramedic Textbook as the core learning material. All assessment tasks are Paramedic-based, not generic health industry content.
Use this as a VET in school's taster program. Our Cert II and Cert III can be completed 100% online. Cert IV and the Diploma require 3 day practical workshops and a pre-practical online primer session.
We are the real deal. A paramedical college run by paramedics with significant clinical and educational experience.
Our educators for these programs are leaders in this field nationally
As the graphic below shows
Start with the subjects in the Cert II medical first response
do 2 more units and to will be issued with the Cert III Basic health care
do 8 more units and get the Cert IV In healthcare
do 2 more unit and get the Diploma of emergency care
No more time and you have a pathway to the Diploma of Emergency Care
Note: With the pathway from Cert IV to Diploma that you will have two 5 Day practical sessions
HLT21020 – Certificate II in Medical Service First Response
This qualification supersedes and is not equivalent to HLT21015 Certificate II in Medical Service First Response
This qualification reflects the role of first medical response workers or volunteers who provide initial care to patients. These people provide basic first aid and emergency responses in the pre-hospital or out-of-hospital environment.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Units in your clinical pathway, 9 Units in total
Your course units will be delivered in the following sequence. We have developed this pathway to provide you with the best clinical outcome for your studies with us and this simplifies the pathway to higher qualifications.
All our units are written by us and have a paramedic/prehospital care focus
Note: Unit marked with* has a prerequisite HLTAID011 Provide First Aid.
HLTAAP001 Recognise healthy body systems
BSBMED301 Interpret and apply medical terminology appropriately
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care
CHCDIV001 Work with diverse people
HLTWHS006 Manage personal stressors in the work environment
CHCLEG001 Work legally and ethically
Simply do your first aid course locally and/or provide us with a copy of your current first aid certificate for a credit transfer.
PUAEME008 Provide Pain Management (Green Whistle training)*
* We added the Unit PUAEME008 Provide Pain Management as an elective here, as it provides better real-world workplace outcomes for students and teaches you about the methods and checks we use in administering drugs in pre-hospital care. A green whistle training device will be required to complete the unit.
These units are common units in the paramedical and general health care sector training and education courses.
All our units are written by us and have a paramedic/prehospital care focus
Paramedical EMT First Responder Courses and Learning Pathway to Becoming a Paramedic
HLT21020 Certificate II in Medical Service First Response
HLT31220 Certificate III in Basic Health Care
HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)
HLT41120 Certificate IV in Health Care (First responder EMT Medic)
HLT51020 Diploma of Emergency Health Care (Paramedical Training)
Health & Administration Units
HLT37315 Certificate III in Health Administration
HLT47315 Certificate IV in Health Administration
HLT37215 Certificate III in Pathology Collection
Nursing & Community Services Units
CHC43115 Certificate IV in Disability
CHC43015 Certificate IV in Ageing Support
HLT51020 Diploma of Nursing
Pre Hospital Care and Health Care Jobs and Career Choices
Jobs and careers in the growing health sector are expanding and rapidly changing with advances in patient care and management. These units can be used across many roles in the health and community sector. Develop a career plan and have research our units and qualifications to see what might fit with your plan. For assistance, Contact us
Study Mode
100% Online learning
Must have a current first aid certificate prior to completion
Course Fees
$950 Upfront Payment
Payment plan of 4 payments available $950 + $100 registration fee
100% online completion available with a current first aid certificate
Local attendance not required to complete this course
RTO
45284
Entry Requirements — Pre requisites Paramedical type courses and units
You will need to have sufficient English language skills to complete the competency-based and online training. Students must be able to read and write in English to a standard that enables them to read and understand how to use equipment, follow first aid protocols and read and interpret medication labelling and administration guidelines etc.
You will need access to the internet and certain basic computer skills to complete the online learning modules.
A driver's licence would be required for any transport units if included in your course, eg HLTOUT007 Transport non-emergency patients under operational conditions and HLTOUT006 Transport emergency patients.
The unit PUAEME008 Provide pain management and HLTAID015 Advanced resuscitation both have a current first aid course (HLTAID011) as a prerequisite,
The HLT21020 Certificate II in Medical Service First Response and HLT31220 — Certificate III in Basic Health Care will both require the completion of HLTAID011 Provide first aid which student will need to complete with a local provider and submit to IPC for Credit Transfer
You will require a green whistle training device or old stock of the device to simulate administration of the pain management drug. Full details are available here.
Students must have reasonable English language skills as all units are assessed in English
A current photo ID is required to identify you in video submissions
Units may require you to answer Short answer questions - Multiple choice questions- Open-ended questions Complete research projects and videos of certain assessment tasks
Provide written reports like risk assessments and/or oral handover of a patient to medical support services
Communicate with patients in English
Produce videos of certain assessment tasks
Read and interpret medical materials like textbooks, learning materials protocols procedures pharmacology or clinical practice guidelines in English
Manual handling, lifting and moving patients, loading and unloading a stretcher into an ambulance in certain units
Work placement may involve exposure to a range of emergencies that may be confronting.
Physical requirements for practical training and work placement for The HLT51020 — Diploma of Emergency Health Care or HLT41120 — Certificate IV in Health Care. Will require you to be involved in the uncontrolled nature of emergency work in a prehospital environment, Dealing with simulated and actual workplace emergency responses, often in uncontrolled field environments. Violent, aggressive or uncooperative patients and members of the public.
Students undertaking the HLT41120 Certificate IV in Health Care or the HLT51020 Diploma of Emergency Health Care are advised that work placements form a critical component of their training. These placements may occur in uncontrolled pre-hospital care environments where students may be exposed to high-pressure situations, significant stress, and potentially confronting scenes, including but not limited to, serious injury or trauma to individuals.
Students should be aware that these environments are unpredictable and may involve circumstances beyond their control. The nature of these experiences is integral to the training process and aims to equip students with the skills necessary to perform in real-world emergency healthcare settings.
By enrolling in these courses and participating in the associated work placements, students acknowledge the potential for exposure to such environments and accept the inherent risks. It is the student's responsibility to ensure they are mentally and physically prepared for these challenges. If students have any concerns regarding their ability to cope with these conditions, they should seek professional advice before enrolment with us. Work placement occurs at the completion of your units of study and practical training, so if your individual circumstances change before commencing the work placement component of their course, you should seek professional advice.
The College provides support to students to the extent reasonably practicable, but cannot guarantee the elimination of all risks associated with work placements in pre-hospital care settings.
The HLT51020 — Diploma of Emergency Health Care or HLT41120 — Certificate IV in Health Care students will be required to complete work placements. You may need to complete any requirements a work placement may require at your expense, e.g. Induction, police checks, working with children checks vaccination, travel, accommodation etc. These will vary according to various workplaces. Students should make their own enquires with potential workplaces about any specific requirements. It is the student’s responsibility to organise and fulfil any required prerequisites if requested by the organisation. Students are responsible for any costs associated with their work placement and should make their own relevant enquiries.
Paramedic Education
The HLT51020 — Diploma of Emergency Health Care or HLT41120 — Certificate IV in Health Care does not meet the Australian Health Practitioner Regulation Agency (AHPRA) standards for national registration as a paramedic within state-based ambulance services. To achieve this, you must enrol in a university and complete a three-year degree course, a requirement consistent across all Australian States and providers. If you are looking to go into a state-based ambulance service straight away, then the university pathway would probably be best for you. Any advanced standing will be dependent on individual university entry requirements, and students should seek advice from any relevant tertiary institution before enrolment to determine the entry requirements for any specific field of study they may want to pursue in the future.
Maybe the degree option is not for you at this stage. If you’re considering a career in paramedicine and pre-hospital care but are hesitant to commit to a university degree for any reason just yet, this diploma offers an ideal introduction and employment opportunities in the private pre-hospital care sector. It’s particularly well-suited for mature students contemplating a career change and wanting to explore the field before making a full commitment.
Important course information - Please read
Important course information — Please read
If you need to make any changes to your practical course date for CPR and First Aid type courses, a $35 admin fee will apply if you fail to provide 3 days notice by email or make multiple changes. If you are unable to attend for any reason, fees, and charges may be applied as per our Payments, refunds, and cancellation policy available here.
Any request to change your course booking, must be done by email
Course Fees and Payment Plans
The use of payment plans is covered by the autopay agreement when you sign up for a plan. Payment plans are not available to students under 18 years of age. Certificates or Statements of Attainment will not be issued until course fees are paid in full.
Our refund policy and any terms and conditions are available in the footer of our website.
Locations
Many of our courses are 100% online and self-paced. Our practical components, if applicable to your course, are held several times a week locally at our public venues. Location details and maps are provided on enrolment if practical attendance is required, for your convenience, or course location and venue information can be accessed here.
If you want training in your workplace or on-site, contact us here.
Course Requirements
Access to a computer with the internet, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit
Basic numeracy and literacy skills are needed to attend this course.
Access to a computer with internet access, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit
If you have ANY special needs (e.g., language/literacy/numeracy difficulties/ physical disabilities etc) that you think may impact on your ability to complete this training, please let us know before enrolling
Requirements for Completion
You must complete 100% of any training and satisfactorily complete all the competency-based assessment tasks in the units.
Physical Requirements
If you suffer an allergy to latex products, please advise us.
Practical activities involve training scenarios conducted at floor level and contact with other students/instructors. Please wear suitable clothing.
CPR, as an example, is a rigorous physical activity requiring you to compress the chest of a manikin downwards about a third of the chest depth continuously at 100 to 120 times a minute for a continuous period of 2 minutes. First aid and CPR type courses require you to perform 2 minutes of CPR on an adult manikin on the floor and two minutes of CPR on an infant on a firm surface. If you are doing a childcare type first aid course, you will be required to do an additional 2 minutes of CPR on a child manikin. This requires a level of endurance, strength, and fitness appropriate to this task. If you have current physical injuries, medical problems or limitations, please discuss this with your trainer. You must don’t injure yourself or exacerbate an existing condition in training.
Other units of study may involve driving or moving patients, depending on the particular requirements of the unit. Please contact us before enrolment if you would like to discuss individual units.
The Assessment Process
We use a range of assessment methods to gather evidence of your knowledge and applied skills for this course. The assessment methods may include multiple choice questions, short written answers and practical activities. On enrolment in, you will be provided with access to International Paramedic College’s course learning materials; it is expected that you have read and understood the contents and completed any pre course learning before starting the assessments. Full information about the assessment requirements and course content is available below.
On enrolment, you will be provided with a login to our student portal to access online assessment tasks. We understand that this may not suit everybody. If you have particular requirements, please contact us. It is expected that you have read and understood the learning materials to develop your responses to the assessment tasks, and completed any assessment tasks as per the student instructions and with the learning materials for that module. The use of AI or software to generate answers to assessment takes is covered in our plagiarism and the use of AI policy available on our student information page or in the footer of our website.
Our express delivery option requires you to complete pre-course learning before attendance.
Learner Support
International Paramedic College is aware of the need to identify the individual support needs of learners and to provide access to educational and wellbeing support services to enable them to meet the requirements of the training product in which they are enrolled. Learner support includes any educational and support services that a learner may need to assist them in their training.
We will provide wellbeing support in the form of services and resources to assist with learners’ physical, mental, and emotional wellbeing. This may be provided through one-on-one support by a designated staff member or through referral to appropriate external services where the individual’s needs are out with our professional abilities and expertise.
We need to identify any particular requirements such as literacy, numeracy, English language or physical capabilities that learners would have to complete each course, and develop strategies to make support available where gaps are identified.
You will be asked at course registration to identify any support need you may need. This will be flagged to your trainer/assessor so they are aware and can provide appropriate support.
You should contact us to discuss any particular support requirements you may have before enrolment, and to understand the physical requirements of CPR training as an example.
Emergency response training may be triggering or confronting for individuals
Reasonable Adjustment – Learning difficulties
Enrolment in this training requires participants to provide details on any learning or physical difficulties which may impact on their training outcomes. This may include any language, literacy, or numeracy issues.
Students may also discuss any special needs with your assessor, who may be able to make any required, reasonable adjustment to the assessments to meet these needs. Please note the requirements under physical activity below.
Reasonable adjustment may include access to paper-based assessments or limited additional time to complete online tasks due to technical difficulties or access issues to online assessment systems. Additional time, fees, or charges may apply for this delivery option.
Please note, to be deemed competent in any unit requiring CPR or first aid you must be physically able to perform the following (these requirements cannot be changed):
Uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor
Uninterrupted CPR infant manikin placed on a firm surface.
Additionally, childcare first aid students must perform uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor
Please speak with us before enrolment assessment if you have any concerns.
Students must have reasonable English language skills, as all units are assessed in English and access to a computer and the internet.
If you have particular requirements or well-being needs, please contact us to discuss your situation before enrolment
Language Literacy numeracy
Please notify us before enrolment if you have any Language Literacy or Numeracy issue. All assessments are conducted in English.
Language literacy and numeracy (LLN) assessment tool information
An 'ACSF Assessment Task/Tool' or 'LLN Assessment Task/Tool' is a diagnostic assessment tool used to determine an individual's language, literacy, and numeracy (LLN) skill levels.
The tasks typically consist of various reading, writing, maths and oral communication questions designed to be relevant to workplace tasks.
The idea is that the tools will help gauge a person's current LLN skill levels and identify whether they have the required LLN skills to effectively interact with information and complete tasks that would be commonplace in a certain job, and if not, where the areas of required support are.
While IPC is not involved in VET Loans, there are assessment tools and tasks provided that some students may like to use to assess LLN needs Information is available here
Student interviews are conducted before enrolment in our qualifications like the
- HLT21020 Certificate II in Medical service first response
- HLT31220 – Certificate III in Basic Health Care
- HLT41120 Certificate IV in Healthcare
- HLT51020 – Diploma of Emergency Health Care
You can book your pre enrolment interview where any LLN issues can be discussed as well as the course content and details about assessment activities costs payment plans workplacemts etc
Student handbook
In addition, the Student Handbook provides a guide to studying with us
Requirements for Completion
You must complete 100% of the training course and satisfactorily complete all the competency-based assessment tasks. If you feel you may need some support to complete the learning or assessment tasks, either because of a literacy issue, a learning difficulty or a physical disability, please let us know. We may be able to make adjustments to our learning and assessment processes. Information concerning reasonable adjustment and the type of student support services we supply can be found in our Student Handbook.
Entry Requirements — Pre requisites
You will be notified of any prerequisites before enrolment for any particular course on the webpage. While there are no prerequisites for the majority of our courses, you will need to have sufficient English language skills to complete the competency-based and online training.
You will need access to the internet and certain basic computer skills to complete the online learning modules.
A driver's licence will be required for any transport units
The unit PUAEME008 Provide pain management and HLTAID015 Advanced resuscitation both have a current first aid course (HLTAID011) as a prerequisite, and you will require a green whistle training device or old stock of the device to simulate administration of the pain management drug. Full details are available here.
Students must have reasonable English language skills as all units are assessed in English
A current photo ID is required to identify you in video submissions
Units may require you to answer
Short answer questions
Multiple choice questions
Open-ended questions
Complete research projects
Provide a written and/or oral handover of a patient to medical support services
Complete written reports like patient reports and risk assessments in English
Communicate with patients in English
Produce videos of certain assessment tasks
Read and interpret medical materials like protocols procedures pharmacology or clinical practice guidelines in English
Read and interpret learning materials and textbooks in English
Diploma and Cert IV students will be required to complete work placements. You may need to complete any requirements a work placement may require at your expense eg Induction, vacination, travel, accomidation etc. These will vary according to various workplaces. Students should enquire with potential workplaces about any specific requirements.
Under 18
Participants under the age of 18 are required to provide a consent form completed by their legal guardian when they attend training.
Students under the age of 14 may complete non-accredited training with a parent or guardian present at the time of training and for the duration of the non-accredited course. A consent form is required.
Unique Student Identifier Number (USI)
From 1 January 2015, anyone undertakes nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI, you will have to do so before attending training with us.
Finding your USI Number
If you have undertaken any registered training since 2015, you may already have a USI.
If you don’t have one, applying is easy.
If you require help in obtaining one, please contact the office. If you are unable or choose not to provide a USI, or have an exemption granted under the Student Identifiers Act 2014. Then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service. More information is available about USI numbers on our website here.
Recognition of Prior Learning — Credit transfer
We offer recognition of existing skills and knowledge, please refer to our Student Handbook or website here for more information.
If students have units with the same code number in qualifications they are completing with IPC they can apply for credit transfer. Please send the certificates or Statements of Attainments and transcripts so we can confirm those credit transfers with the issuing RTO.
Student Services Information and Policies
We have a student services webpage that provides information for students here
Our student handbook, refunds, payment plans, terms, and conditions and our policies on are available in the footer of this website. Students can access these at any time. Information for students is provided in the student handbook.
Review the student handbook provided by your IPC, which includes policies, procedures, and support services available to you.
Important Assessment information - Please read
Important Assessment information — Please read
Every effort has been made to ensure the contents of assessment packages, learning materials and College documents are free from errors or omissions. However, you should conduct your own enquiries and seek professional advice where necessary before relying on the facts, statements, or materials contained in this assessment pack. International Paramedic College is not responsible for any injury, loss, or damage resulting from material included in or omitted from this assessment pack resource.
Information in our training and assessment packages is current at the time of publication.
Our courses may have a world-wide audience and emergency laws and regulations vary from state to state and country to country, so this course cannot be definitive on all legal issues for your workplace or location. This information is not legal advice and is for guidance only. When in doubt, always seek legal counsel.
All workers, regardless of their field or profession, operate within a legal and ethical framework. This simply means that we all work within the boundaries defined by applicable laws and ethical standards. This study guide aims to provide the healthcare worker with a sound introduction to the legal aspects of working within an ambulance environment.
As a healthcare worker, you have legal obligations to yourself, your patients, the organisation in which you work and your co-workers. To meet these obligations, it is important to know the laws that relate to your work and ensure you carry out your work role in accordance with those laws.
The Assessment Process – An Introduction
You will have been provided with access to International Paramedic College’s (IPC) course learning materials, and it is expected that you have read and understood the content prior to starting the assessments. You will have been advised of any specific learning materials or resources required for your assessment.
We use a range of assessment methods to gather evidence of your knowledge and applied skills for a unit or qualification.
What is Competency-Based Assessment?
Competency-based assessment is the process of gathering evidence to confirm that participants can perform the required skills and knowledge for the unit or course they are enrolled in. To complete a unit of competency, participants are required to successfully demonstrate their skills and knowledge in all the activities within this assessment. Rather than using a marking scale, competency-based assessment determines competency as either 'competent' or 'not yet competent'.
You are required to successfully demonstrate competence in all the activities in this assessment. If you are unable to answer a question, your answer is deemed not satisfactory. For any of the assessment activities where you are unable to satisfactorily demonstrate competence, your assessor will work with you to identify opportunities for further training if required and arrange re-assessment when you are ready or at the end of the session.
If you are unable to demonstrate your ability in any area of the assessment, you will be re-assessed. Re-assessment may include demonstrating a skill, answering questions, or providing further information. All participants are given two opportunities to be reassessed without further payment required. On occasions where participants are unable to demonstrate competency after two re-assessment attempts, they will be required to re-enrol in the unit(s) or directed back to the learning materials to review before any reassessment.
Effective assessment must follow the principles of assessment
The Australian Government Quality Skills Authority requires training organisations to follow the principles of assessment it has stated as:
Fairness
- The individual learner’s needs are considered in the assessment process.
- Where appropriate, reasonable adjustments are applied by the RTO to take into account the individual learner’s needs.
- The RTO informs the learner about the assessment process and provides the learner with the opportunity to challenge the result of the assessment and be reassessed if necessary.
Flexibility
Assessment is flexible to the individual learner by:
- reflecting the learner’s needs
- assessing competencies held by the learner, no matter how or where they have been acquired
- drawing from a range of assessment methods and using those that are appropriate to the context, the unit of competency and associated assessment requirements, and the individual.
Validity
Any assessment decision of the RTO is justified, based on the evidence of performance of the individual learner.
Validity requires:
- assessment against the unit/s of competency and the associated assessment requirements covers the broad range of skills and knowledge that are essential to competent performance
- assessment of knowledge and skills is integrated with their practical application
- assessment to be based on evidence that demonstrates that a learner could demonstrate these skills and knowledge in other similar situations
- judgement of competence is based on evidence of learner performance that is aligned to the unit/s of competency and associated assessment requirements.
Reliability
Evidence presented for assessment is consistently interpreted, and assessment results are comparable irrespective of the assessor conducting the assessment.
The rules of evidence
Students and assessors are reminded that the rules of evidence in assessment are that the assessment evidence provided by the student for the assessment tasks have
Validity
The assessor is assured that the learner has the skills, knowledge and attributes as described in the module or unit of competency and associated assessment requirements.
Sufficiency
The assessor is assured that the quality, quantity, and relevance of the assessment evidence enables a judgement to be made of a learner’s competency.
Authenticity
The assessor is assured that the evidence presented for assessment is the learner’s own work.
Currency
The assessor is assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past.
Authenticity of work
By submission of your assessment tasks, students are declaring that the work submitted for the unit is their own original work. You are confirming that you have completed all requirements for this assessment in accordance with the guidelines and scenarios provided in the learning resources for the unit, and have articulated your responses in your own words. Students should be aware that AI detection software is employed by the college, and by submitting work to us, you are affirming that you have fully adhered to the college’s policy on Plagiarism and the appropriate use of AI programs. You understand that the work you submit will be reviewed to determine your competency in the unit of study.
Students are requested to base their answers on the specific situations outlined in your learning resources for that unit. Please incorporate that knowledge as you address questions in the units.
We have a plagiarism and AI policy available on the student Information page of our website.
Assessment Appeals Procedure
For information on how to appeal an assessment decision, refer to the Complaints and Appeals Policy included in the Student Handbook available on the student Information page of our website.
Questions & Answers
Depending on the question style, where appropriate, students are required to answer questions in their own words to demonstrate understanding. Questions can also be completed orally. You can answer the questions verbally with an assessor or another support person, such as a supervisor or mentor. When undertaking an oral assessment, you are required to answer the questions in your own words, and your assessor or support person is required to document your answers.
Learner Support
Learner support includes any educational and support services that a learner may need to assist them in their training.
We need to identify any particular requirements such as literacy, numeracy, English language or physical capabilities that learners would need to complete each course, and develop strategies to make support available where gaps are identified.
You will be asked at course registration to identify any support need you may need. This will be flagged to your trainer/assessor so they are aware and can provide appropriate support.
You should contact us to discuss any particular support requirements you may have before enrolment and to understand the physical requirements of CPR training as an example.
Plagiarism and the use of artificial intelligence programs (AI)
International Paramedic College (IPC) is committed to fostering a positive learning environment and nurturing strong relationships with our students. We aim for clarity regarding tasks and behavioural expectations to mitigate anxiety and prevent academic misconduct.
Authentic assessments are designed for students to undertake tasks that reflect real-world challenges, thereby demonstrating the practical application of essential knowledge and skills. Such tasks mirror those encountered in actual workplace settings, allowing for the use of diverse reference materials, expert consultations, and supervisory guidance (Sridharan & Mustard, 2015, p.4).
Plagiarism is taking and using someone else’s thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a participant’s exclusion from a module unit or a course. When you have any doubts about including the work of other authors in your assessments, please consult with your trainer or IPC administration team.
The following list outlines some of the actions for which a participant can be accused of plagiarism:
- Presenting any work by another individual as one’s own unintentionally
- Handing in assessments markedly similar to or copied from another student
- Presenting the work of another individual or group as their own work.
- Handing in assessments without the adequate acknowledgement or referencing of sources used, including assessments taken totally or in part from the internet or AI programs.
- Using artificial intelligence (AI) generated responses in assessment tasks without explicit instruction to do so.
As part of IPC’s policies, students may be asked to affirm that they will not utilise AI platforms, tools, or homework help websites for completing assessment tasks, acknowledging that such actions contravene IPC’s plagiarism policy.
Furthermore, students are prohibited from sharing assessment answers or any intellectual property with others or on any AI platform, tool, or homework help website, as this constitutes a breach of our policy.
By adhering to these guidelines, IPC students maintain the integrity of their educational journey, ensuring that their learning experience is both authentic and reflective of IPC’s commitment to excellence in paramedic education.
Procedures and Guidance for Students
Students should be guided by the learning materials and course textbooks when seeking to answer assessment tasks. Students short answer assessment tasks should be in “their own words” except when specifically asked for example to “list 5 causes of …….” As an example.
Students' answers to questions should be of sufficient depth to show an understanding of the question. Submissions may be returned to students asking for more depth and clarity in response to a question or questions
Reviews of student’s assessments submissions will be made and if the use of AI type programs or references that appear outside the learning materials and textbooks, we may ask that students resubmit work to us or reference their sources appropriately.
If an assessor has concerns that this plagiarism and AI policy has been breached, then the submitted assessment will be referred to the training manager for review.
The student may be asked to review their submission or provide evidence that the submission matches the rules of evidence, that the submission is the students own work. That may require re submission of the assessment with appropriate references or adjustments.
For online courses where a video is submitted as evidence, a photo ID may be requested from the assessor to confirm that it is the student performing the assessment tasks.
Students may be asked to follow a particular pathway progression through programs to enhance practical training and deliver optimal learning outcomes by building knowledge sequentially
Reviews of students’ assessments submissions will be made and if the use of AI type programs or references that appear outside the learning materials and textbooks, we may ask that students resubmit work to us or reference their sources.
Access to our Plagiarism and the use of AI Policy is available here
Individual workplaces
We are aware that the answers, information and projects completed will differ from one student to another depending on their workplace, Scope of practice, clinical practice guidelines and/or experience. We encourage you, wherever possible, to apply the requirements of your assessments to your workplace. We will use generic examples of Clinical Practice Guidelines as an industry basis for applying treatment modalities in accordance with current industry standards.
We are not assessing your ability against anyone else, and we do not compare your work to that of other students to determine if you are competent or not. We only assess your evidence to demonstrate the skills and knowledge to meet the requirements of the unit.
Where appropriate, your assessor will work with you and your supervisor, if employed, at the beginning of the unit to identify appropriate activities and/or projects that you can use when completing the assessment activities. If your workplace does not have the required documents, resources, and/or equipment to undertake the training and assessment activities in a unit, we will provide access to generic examples of these for you.
You will find that if you are required to provide work samples, the activity asks you to use your workplaces template, forms, checklists, and policies. If your workplace does not have these, we will provide examples that you can work with.
Work Samples
Where they are required, work samples are documents which have been created in the workplace or in the same style and manner which is appropriate to the workplace. With all work samples, you must maintain confidentially of all parties, including the employer, clients, and any other person.
If you are submitting real workplace documents, you must gain permission from all relevant personnel (this must be written) and submit the approval with the documents.
Evidence can take many forms and be gathered from many sources
Indirect evidence or using other parties to collect supplemental evidence if required must be done in accordance with the required standards. This fact sheet provides information about clause 1.8 of the Standards for RTOs 2015. For further information on assessment and clause 1.8 requirements, please refer to the Users’ Guide to the Standards for Registered Training Organisations 2015.
Alternative assessment and adjustments to assessment activities
If you are unable to complete a particular activity or have a suggestion of a relevant workplace activity that would meet the requirements of a unit, we encourage you to discuss this with your Assessor or the IPC team.
Foundation Skills
Foundation Skills are embedded in the assessment tasks, this means that the language, literacy, numeracy, and employment skills you are required to demonstrate during your participation are assessed at the same time as the other required skills and knowledge for the unit.
Competency Completion
You must successfully complete all assessment activities to be deemed competent.
Results
1. Individual assessment tasks will be marked as:
Satisfactory (S) Not yet Satisfactory (NYS)
2. On the completion of all assessment tasks a final result will be given as:
Competent (C) Not yet competent (NYC)
You will be given the results to knowledge-based assessment activities automatically online or at the beginning of your face to face/practical session and you will be given the opportunity to re-sit any tasks you did not satisfactorily complete at the end of the session.
Your assessor will give you feedback as you complete the practical assessment activities and, again, if you are not given a satisfactory outcome on the first attempt you will have the opportunity to re-sit these tasks at the end of the session or contact the administration team to make alternative arrangements.
Reasonable Adjustment — Learning difficulties
Enrolment in our training requires participants to provide details on any learning or physical difficulties which may impact on their training outcomes. This may include any language, literacy, or numeracy issues.
Students may also discuss any special needs with your assessor, who may be able to make any required, reasonable adjustment to the assessments to meet these needs. Please note the requirements under physical activity below.
Reasonable adjustment may include access to paper-based assessments due to technical or access issues to online assessment systems in a particular workplace. Additional time, fees, or charges may apply for this standard delivery option.
Please note, to be deemed competent in any unit requiring CPR or first aid you must be physically able to perform the following (these requirements cannot be changed):
Uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor
Uninterrupted CPR infant manikin placed on a firm surface.
Additionally, childcare first aid students must perform uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor
Please speak with us before enrolment assessment if you have any concerns.
Students must have reasonable English language skills, as all units are assessed in English and access to a computer and the internet.
If you have particular requirements or well-being needs, please contact us to discuss your situation before enrolment
Language Literacy Numeracy
Please notify us before enrolment if you have any Language Literacy or Numeracy issue. All assessments are conducted in English.
Language literacy and numeracy (LLN) assessment tool information
An 'ACSF Assessment Task/Tool' or 'LLN Assessment Task/Tool' is a diagnostic assessment tool used to determine an individual's language, literacy, and numeracy (LLN) skill levels.
The tasks typically consist of various reading, writing, maths and oral communication questions designed to be relevant to workplace tasks.
The idea is that the tools will help gauge a person's current LLN skill levels and identify whether they have the required LLN skills to effectively interact with information and complete tasks that would be commonplace in a certain job, and if not, where the areas of required support are.
While IPC is not involved in VET Loans, there are assessment tools and tasks provided that some students may like to use to assess LLN needs Information is available here
Student interviews are conducted before enrolment in our qualifications like the
- HLT21020 Certificate II in Medical service first response
- HLT31220 – Certificate III in Basic Health Care
- HLT41120 Certificate IV in Healthcare
- HLT51020 – Diploma of Emergency Health Care
You can book your pre-enrolment interview where any LLN issues can be discussed as well as the course content and details about assessment activities costs payment plans workplacemts etc
Entry Requirements — Pre requisites Paramedical type courses and units
You will need to have sufficient English language skills to complete the competency-based and online training.
You will need access to the internet and certain basic computer skills to complete the online learning modules.
A driver's licence would be required for any transport units if included in your course, eg HLTOUT007 Transport non-emergency patients under operational conditions and HLTOUT006 Transport emergency patients.
The unit PUAEME008 Provide pain management and HLTAID015 Advanced resuscitation both have a current first aid course (HLTAID011) as a prerequisite,
The HLT21020 Certificate II in Medical Service First Response and HLT31220 — Certificate III in Basic Health Care will both require the completion of HLTAID011 Provide first aid which student will need to complete with a local provider and submit to IPC for Credit Transfer
You will require a green whistle training device or old stock of the device to simulate administration of the pain management drug. Full details are available here.
Students must have reasonable English language skills as all units are assessed in English
A current photo ID is required to identify you in video submissions
Units may require you to answer
Short answer questions
Multiple choice questions
Open-ended questions
Complete research projects
Provide a written and/or oral handover of a patient to medical support services
Complete written reports like patient reports and risk assessments in English
Communicate with patients in English
Produce videos of certain assessment tasks
Read and interpret medical materials like protocols procedures pharmacology or clinical practice guidelines in English
Read and interpret learning materials and textbooks in English
Physical requirements for practical training and work placement for The HLT51020 — Diploma of Emergency Health Care or HLT41120 — Certificate IV in Health Care. Will require you to be involved in the uncontrolled nature of emergency work in a prehospital environment.
Work safely with sharps. e.g. needles, syringes iv sets etc
Manual handling, lifting and moving patients, loading and unloading a stretcher into an ambulance
Deal with simulated and actual workplace emergency responses, often in uncontrolled field environments. Violent aggressive or uncooperative patients and members of the public.
Work placement may involve exposure to a range of emergencies that may be confronting.
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) is the acknowledgement of competencies obtained through formal training, work experience and life experience. If you feel you are entitled to recognition, please discuss with your assessor, who will explain the process in detail.
We offer recognition of existing skills and knowledge, please refer to our Student Handbook or website here for more information.
If students have units with the same code number in qualifications, they are completing with IPC they can apply for credit transfer. Please send the certificates or Statements of Attainments and transcripts so we can confirm those credit transfers with the issuing RTO.
Assessment Appeals
If you are unhappy with the result of an assessment, talk to your assessor first to see if can resolve the issue. However, if you are still not happy, we have an Assessment Appeals Process, this can be accessed in our Student Handbook via a link in the footer of our website.
Further Information
In addition, the Student Handbook provides a guide to studying with us
Further information relevant to our assessment processes can be found in the Student Handbook, or you can contact the office or your trainer for a hard copy. Topics include:
- Recognition of Prior Learning (RPL)
- Credit Transfer (CT)
- Student Support
- Student Rights and Responsibility
- Reasonable adjustment
- Complaints and Assessment Appeals Procedure and Forms
- Issuing Certificates and Statements of Attainment
- Assessment Outcomes
- Reasonable Adjustment
- Submission of Assessments
- Authenticity of work
- Foundation Skills
- COVID-19 Adaptive measures
You can visit the student information page on our website here
Specific Unit or Course Information
Complete details of the unit or course can be found at online at The Australian Government Department of Skills and Employment website here at https://training.gov.au/.
Unique Student Identifier Number (USI)
From 1 January 2015, anyone undertakes nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI, you will have to do so before attending training with us.
Finding your USI Number
From 1 January 2015 anyone undertaking nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI, you will need to do so prior to attending training with us. To apply or to check if you already have a USI number is a very quick and painless online process at the Australian Government website www.usi.gov.au. Follow the prompts as a student. Click here to apply on-line or check your USI number.
If you require help in obtaining one, please contact the office. If you are unable or choose not to provide an USI, or have an exemption granted under the Student Identifiers Act 2014, then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service.
The USI transcript service is provided by the Australian Government, not by International Paramedic College. They request we provide student information to them annually in January. We do not add that information to their register, they do it. Please read the information they provide on their site titled "When will my training appear".
https://www.usi.gov.au/documents/your-usi-transcript
If you have any further queries, do not hesitate to contact us.
If you have undertaken any registered training since 2015, you may already have a USI.
If you don’t have one, applying is easy.
If you require help in obtaining one, please contact the office. If you are unable or choose not to provide a USI, or have an exemption granted under the Student Identifiers Act 2014. Then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service. More information is available about USI numbers on our website here.
Submission of answers
Complete the online assessment activities and upload any written documents outlining the skills and knowledge asked for. They will be marked, and any feedback provided to you by the system or at the practical session from your assessor.
If students you do not get a question(s) correct, you will have the opportunity to discuss the topic in class with your trainer and re-answer the question(s) at the end of class. Your trainer will give you another answer sheet if it is required or may submit your corrections online via our SMS. This can be done by the trainer asking you verbally for any corrections.
If you have any learning or physical needs that make reading or writing the answers to the questions difficult, please contact our office prior to class, and we will discuss any reasonable adjustments we can make to facilitate you completing this task.
If students would like to ask any questions or be provided with additional feedback, our student management system allows you to summit and enquiry
Student Information
Important course information about your enrolment with International Paramedic College and our policies is always available on the student information page of our website here.
https://www.internationalparamediccollege.com.au/student-information/
We have a student services webpage that provides information for students here
Our student handbook, refunds, payment plans, terms, and conditions and our policies on are available in the footer of this website. Students can access these at any time. Information for students is provided in the student handbook or our FAQ page.
Review the student handbook provided by your IPC, which includes policies, procedures, and support services available to you.