HLTWHS006

Manage Personal Stressors in the Work Environment

What you will learn by studying this unit

Develop strategies to manage personal stress
Implement stress management strategies
Evaluate stress reducing strategies

This unit is a common unit in the paramedical and general health care sector and forms part of the range of health and community courses to offer.

Paramedical Units

HLT21020 Certificate II in Medical Service First Response

HLT31220 Certificate III in Basic Health Care

HLT31120 Certificate III in Non-Emergency Patient Transport

HLT41120 Certificate IV in Health Care

HLT51020 Diploma of Emergency Health Care

Health & Administration Units

HLT37315 Certificate III in Health Administration

HLT47315 Certificate IV in Health Administration

HLT37215 Certificate III in Pathology Collection

Nursing & Community Services Units

CHC43115 Certificate IV in Disability

CHC43015 Certificate IV in Ageing Support

HLT51020 Diploma of Nursing

Elements and Performance Criteria for this Paramedic/Medic unit

What does this mean? Elements, which tell me what I should be able to do if I am competent in this unit of a course; Performance Criteria, which tell me how I can show that I am competent in the individual tasks or activities to the required standards

ELEMENT	PERFORMANCE CRITERIA
Elements define the essential outcomes	Performance criteria describe the performance needed to demonstrate achievement of the element
1. Develop strategies to manage personal stress	1.1 Recognise sources of stress in own job role 1.2 Recognise triggers and own response to stress 1.3 Identify strategies to effectively prevent, reduce and manage stress 1.4 Identify internal and external options and resources for additional support 1.5 Develop a personal stress management plan that responds to identified stressors and triggers
2. Implement stress management strategies	2.1 Use strategies from personal stress management plan that address personal triggers and stressors 2.2 Organise own workload to minimise stress and inform relevant personnel of any variations and difficulties affecting work requirements 2.3 Identify and adopt strategies to balance work/life priorities
3. Evaluate stress reducing strategies	3.1 Monitor and review effectiveness of stress management strategies 3.2 Adjust strategies not meeting the desired outcome and recognise when additional resources and/or support is needed 3.3 Access internal or external options and resources for additional support to meet desired outcomes of the stress management plan

Performance Evidence for HLTWHS006 – Manage Personal Stressors in the Work Environment:

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

developed, implemented and reviewed 1 personal stress management plan that includes identified sources, triggers, and responses to stress
used strategies from personal stress management plan to manage 2 stressful situations in the workplace involving colleagues and/or clients

Knowledge Evidence for HLTWHS006 – Manage Personal Stressors in the Work Environment:

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

sources of stress and how they manifest in health and/or community services work environment, including:
complex client behaviour (emotional, aggressive, cognitive deficit, non-compliance)
grief and loss experienced by workers
exposure to stressful working conditions and stressful incidents
work planning and prioritisation techniques, e.g., time management strategies
legal rights relating to the Fair Work Act
services available for referral, both within the organisation and in the community, e.g., informal/formal debriefing sessions and/or workplace counselling
self-care techniques including:
impact of exercise, diet, and nutrition on physical health
work/life balance strategies
complementary and alternative health options

Assessment Conditions for HLTWHS006 – Manage Personal Stressors in the Work Environment:

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

To see more details on this paramedical unit HLTWHS006 – Manage Personal Stressors in the Work Environment click here to view the full details here on training.gov

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