HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)
The HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT) is a nationally approved qualification that reflects the role of a Patient Transport Officer (PTO) providing non-emergency care and transport for patients.
What is the HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)?
This qualification develops the practical skills and knowledge required to safely assess, monitor and transport patients while following established healthcare workplace and ambulance procedures.
Designed for those seeking a career in non-urgent patient transport, this qualification supports work within private ambulance services and medical transport providers across Australia.
- Nationwide healthcare qualification
- Flexible study options: web-based and in-person
- A strong pathway for emergency transport and response programs
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Built for real patient transport work
Patient transport requires more than theory. This course prepares you for the day-to-day realities of the role, combining practical training with clear guidance so you can step into the field understanding what’s expected and how to respond.
HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)
- Shorter course duration
- Lower overall prices than most RTOs
- Remote study reduces travel and time off work
- Pay-As-You-Go payment plans available
- Practical workshops focused on real-world skills
Other RTOs
- Delivery models vary between providers
- Practical instruction may be outsourced or limited
- Fixed intake dates and less flexibility
- Variable levels of trainer access and student support
- Less emphasis on private-sector urgent response pathways
HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT) overview
HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT) provides instruction in patient assessment and following procedures, initial treatment, infection control, manual handling and communication skills. The qualification reflects the role of workers who provide non-emergency transport services and care under established procedures, ensuring patient safety, comfort and dignity.
Is this the right program for you?
This accredited course is ideal for individuals looking to become a Patient Transport Officer, work in non-urgent ambulance services, and provide safe, professional patient transport and care. It also offers a strong foundation for further study in emergency or healthcare upskilling. While it is not designed for critical situation paramedic roles, it may support future progression into higher-level qualifications.
Course structure
What you’ll learn
Throughout the program you’ll gain the skills to:
- Provide non-urgent transport and care for patients
- Conduct passenger assessment and monitoring
- Validate and respond to changes in patient condition
- Follow ambulance, healthcare and organisational procedures
- Apply first aid, oxygen therapy and infection prevention practices
- Communicate effectively with patients and health professionals
Units of competency
BSBMED301 – Interpret and apply medical terminology appropriately
Based onlineWhat is this unit?
This unit covers the skills and competencies required to understand and respond to instructions, carry out routine tasks, and communicate effectively in a healthcare environment using appropriate clinical terminology. It applies to individuals working in health-related administration contexts.
Why it matters
Accurate use of medical terminology and the ability to follow instructions are essential for safe and efficient healthcare administration. This unit ensures you can communicate clearly with patients, colleagues, and health professionals, reducing errors and improving the quality of care.
What you’ll learn
You’ll learn to interpret and follow instructions using clinical terminology, carry out routine administrative tasks, and communicate accurately in both oral and written formats. You’ll also use checklists, abbreviations, and workplace procedures to support safe and effective operations.
How you’ll be assessed
Assessment includes demonstrating your ability to interpret and follow instructions containing paramedical terminology, complete documentation accurately, and use healthcare terminology correctly in oral communication. Evidence is gathered in simulated workplace scenarios.
Practical benefit
Completing this unit equips you to confidently manage administrative responsibilities in healthcare settings, communicate professionally using clinical terminology, and support healthcare teams effectively. It provides a foundation for further upskilling in medical admin or healthcare support roles.
CHCDIV001 – Work with diverse people
Based onlineWhat is this unit?
This unit describes the skills required to work respectfully and effectively with people from diverse social and cultural groups and situations. It applies to workers across a range of industries where engaging with diverse individuals is part of the role.
Why it matters
Understanding diversity and cultural awareness is essential for building respectful, inclusive relationships with clients, colleagues and community members. It helps minimise misunderstandings, promotes equity and ensures services are delivered appropriately in multicultural workplaces
What you’ll learn
You’ll learn to reflect on your own perspectives and biases, value and respect diversity, use effective verbal and non-verbal communication with people from various backgrounds, and promote understanding across diverse groups by resolving misunderstandings sensitively.
How you’ll be assessed
Assessment includes demonstrating your ability to apply respectful, inclusive practices in real or simulated workplace scenarios. You’ll show competence in communicating with people from diverse backgrounds and in reflecting on and responding appropriately to diversity-related situations.
Practical benefit
Completing this unit builds cultural competence and interpersonal skills that are valuable in healthcare, community services, education, customer service and many other fields. It helps you interact confidently and respectfully with diverse individuals, enhancing work relationships and service quality.
HLTINF006 – Apply basic principles and practices of infection prevention and control
Based onlineWhat is this unit?
This unit covers the knowledge required to apply basic infection prevention and control principles in the workplace. It includes implementing standard and transmission-based precautions, responding to infection risks, and following national standards and workplace procedures.
Why it matters
Infection prevention and control is critical to keeping both workers and clients safe. By understanding how infections are transmitted and learning how to manage risks, you can reduce the spread of disease, protect yourself and others, and maintain a safe and healthy work environment.
What you’ll learn
You’ll learn to identify infection risks, apply standard and transmission-based precautions, respond to exposure to infectious materials, follow cleaning and waste procedures, and communicate and document disease control measures according to workplace policies and national guidelines.
How you’ll be assessed
Assessment requires demonstrating your ability to apply infection prevention and control in real or simulated workplace scenarios. Show competency in handling at least three different infection risks, including hand hygiene, correct personal protective equipment (PPE) use, environmental cleaning, and managing exposure incidents.
Practical benefit
Completing this unit ensures you can maintain a safe and hygienic work environment, protect yourself and others from infection, and respond effectively to exposure risks. These skills are essential for healthcare, paramedical support, and other roles where infection prevention is critical.
HLTWHS002 – Follow safe work practices for direct client care
Based onlineWhat is this unit?
This unit covers the abilities needed to follow safe work practices, protecting your health and safety and that of others in direct client care. It includes work health and safety (WHS), manual handling, infection control, hazard identification, risk management, and safe work behaviours.
Why it matters
Safe work practices are essential in health and care environments because they help protect workers, clients and others from injury, illness and workplace hazards. Understanding and applying WHS principles ensures compliance with legislation and reduces the risk of harm.
What you’ll learn
You’ll learn to follow workplace policies and procedures for safe work practices, identify and report hazards, apply control measures for manual handling and infection control, and contribute to a safe work culture.
How you’ll be assessed
Assessment includes demonstrating your ability to apply safe work practices in simulated situations, complete hazard and risk assessments, use personal protective equipment correctly, follow procedures for infection control and manual handling, and participate in safety activities.
Practical benefit
Completing this unit gives you confidence to work safely in roles that involve direct client care — such as aged care, disability support, residential care or community services. It equips you with essential safety and risk management skills valued by employers and foundational knowledge for future study.
HLTWHS006 – Manage personal stressors in the work environment
Based onlineWhat is this unit?
This unit equips workers with skills to maintain personal well-being by managing stress. It is particularly suited to those in health and community services who work in high-stress environments, focusing on finding stressors, developing effective strategies, and applying them in the workplace.
[H5] Why it matters
Managing stress is essential for maintaining well-being, job performance, and safe, professional interactions with clients and colleagues. High-stress roles can impact mental and physical health, so learning to prevent, reduce, and respond to stress supports long-term resilience and effectiveness.
What you’ll learn
You’ll learn to identify sources of stress in your role and acknowledge personal triggers, develop and implement a personal stress management plan with strategies to reduce stress, organise your workload and balance work/life priorities, and monitor and review the effectiveness of your strategies.
How you’ll be assessed
Assessment requires demonstrating your ability to develop, implement, and review a personal stress management plan. You must apply strategies from your plan to manage at least two stressful workplace situations and show knowledge of sources of stress, coping techniques, and available support services.
Practical benefit
Completing this unit helps you maintain your well-being while working in high-pressure health or community service roles. It equips you with practical stress management skills, improves resilience, supports effective work performance, and fosters a healthier work environment for you and your colleagues.
HLTOUT010 – Communicate in complex situations to support health care
Based onlineWhat is this unit?
This unit describes the capabilities and understanding required to effectively communicate with patients, colleagues, health providers and ambulance service callers in complex healthcare situations. It focuses on using both verbal and non-verbal communication strategies to support all care delivery.
Why it matters
Communication in healthcare often occurs in high-pressure, sensitive or complex situations, such as with distressed patients, family members or individuals with different communication needs. This unit helps you build the skills to respond appropriately and ensure information is understood.
What you’ll learn
You’ll learn how to adapt your communication style to suit different individuals and situations, use verbal and non-verbal techniques effectively, ask questions, listen actively, clarify information and prepare handover reports.
How you’ll be assessed
Assessment involves demonstrating your ability to communicate in simulated or real healthcare scenarios that reflect workplace conditions. You might be required to complete practical tasks such as responding to complex interactions, provide written reports and apply it in scenarios.
Practical benefit
Completing this unit equips you with advanced communication skills that are essential in healthcare, critical response and passenger support roles. It enhances your ability to manage difficult conversations, improve care recipient outcomes, support team collaboration and build confidence when communicating.
HLTWHS005 – Conduct Manual Tasks Safely
Based onlineWhat is this unit?
This unit describes the skills required to recognise hazardous manual tasks and safely prepare for and complete them. It applies to all workers involved in manual handling activities and ensures tasks are conducted in compliance with workplace health and safety standards.
Why it matters
Manual handling and physical tasks are common in many health, community and support roles. Incorrect techniques can lead to serious injury for workers and clients. This unit equips you with the ability to identify risks, apply safe techniques and reduce the likelihood of injury.
What you’ll learn
You’ll learn to identify manual tasks that may pose risks and identify the factors that contribute to injury, prepare the workplace, environment and loads safely, and apply correct posture, handling techniques and mechanical aids.
How you’ll be assessed
Assessment requires you to demonstrate competence in completing manual tasks safely, following workplace procedures in at least three different scenarios. You will also need to show participation in consultation processes to improve manual handling safety and demonstrate knowledge of hazard control.
Practical benefit
Completing this unit builds confidence in manual handling across health, aged care, community support and other workplaces where physical tasks are required. It helps reduce workplace injuries, supports compliance with WHS legislation, and enhances your ability to work safely and effectively.
HLTAAP001 – Recognise healthy body systems
Based onlineWhat is this unit?
This unit describes the knowledge required to work with basic information about the human body and to endorse and promote ways to maintain the healthy functioning of body systems. It applies to any worker who needs to use and interpret information referencing anatomy and physiology.
Why it matters
Understanding how the body’s systems function is essential for safe and effective care in health, community and healthcare support roles. This unit helps build confidence in interpreting health information, recognising healthy body function, and supporting positive outcomes for clients.
What you’ll learn
You’ll learn to interpret health terminology and information about the structure, function and interrelationships of major body systems, review factors that contribute to healthy body function, and use and share this knowledge to enhance work activities.
How you’ll be assessed
Assessment requires you to demonstrate your competence by interpreting and following instructions with clinical terminology, producing documents using correct terminology, using terms accurately in oral communication, and identifying abbreviations in context.
Practical benefit
Completing this unit equips you with the confidence to work effectively in healthcare administration, healthcare reception, allied health support or similar roles where accurate medical communication is essential.
HLTAID011 – Provide First Aid
Based in-personWhat is this unit?
This unit describes the skills and knowledge required to provide initial treatment to a casualty in line with guidelines set by the Australian Resuscitation Council (ARC) and other national peak clinical bodies. It applies to anyone who may be required to give first aid in a range of situations.
Why it matters
Basic life support is often needed in unexpected situations — at work, at home or in public. Being trained to respond quickly and correctly until professional help arrives can save lives, reduce the severity of injuries, and support safer outcomes for casualties and bystanders.
What you’ll learn
You’ll learn to recognise and assess critical situations, perform basic life support including CPR, and manage conditions such as airway obstruction, bleeding and shock. The unit also covers responding to injuries like fractures, burns, choking, allergic reaction and communication.
How you’ll be assessed
Assessment includes practical demonstrations and scenario-based tasks where you must show competence in providing immediate care. This includes performing CPR on manikins, applying first aid techniques in simulated emergencies, and answering theory questions or activities that reflect real-life situations.
Practical benefit
Completing this unit gives you a first aid attendant qualification valid for approximately three years. It equips you with essential skills to confidently manage critical situations, support injured or ill people until medical help arrives, and meet workplace medical assistance requirements.
HLTAID015 – Provide Advanced Resuscitation and Oxygen Therapy*
Based in-person*Prerequisite Requirement
Participants must hold a current HLTAID011 – Provide First Aid certificate prior to accessing the HLTAID015 Provide advanced resuscitation and oxygen therapy course content.
Access will only be granted once valid evidence of the prerequisite certification has been provided and verified, either by undertaking the course with IPC and receiving credit transfer.
What is this unit?
This unit describes the skills and knowledge required to use specialised equipment to provide advanced resuscitation and oxygen therapy in line with Australian Resuscitation Council (ARC) guidelines. It applies to people who may need to perform resuscitation and administer oxygen in complex situations.
Why it matters
In urgent situations, basic life support may not always be enough. Being able to perform advanced resuscitation and oxygen therapy can significantly improve a casualty’s chance of survival and reduce harm before professional medical services arrive.
What you’ll learn
You’ll learn to assess situations requiring advanced resuscitation, perform uninterrupted CPR using AED and bag-valve-mask equipment, and safely administer oxygen therapy. You will also learn airway management, monitor vital signs, maintain equipment, and communicate and document incidents.
How you’ll be assessed
Assessment combines practical demonstrations and scenario-based tasks in realistic settings. You must show competence in performing advanced resuscitation techniques, administering oxygen therapy, managing equipment, and communicating and documenting incident responses.
Practical benefit
Completing this unit gives you advanced crisis response skills that enhance your ability to support life in critical situations. These competencies are valuable for workplace medical assistance teams, community responders, allied health assistants and anyone who may be called on to provide advanced life support.
HLTAID014 – Provide Advanced First Aid
Based in-personWhat is this unit?
This unit describes the skills and knowledge required to provide an advanced treatment response to a casualty in line with first aid guidelines (ARC). It applies to anyone who may be required to provide, coordinate and manage immediate care across a range of complex situations.
Why it matters
Advanced life support goes beyond basic critical response to equip you with the competence to take control in serious or complex medical situations. These skills can significantly improve casualty outcomes, enhance workplace safety, and support others until professional healthcare assistance arrives.
What you’ll learn
You’ll learn how to assess urgent situations, perform advanced CPR and life support, manage multiple or complex injuries, coordinate other first responders, and apply critical assistance procedures including advanced trauma care and scene management.
How you’ll be assessed
Assessment combines practical demonstrations, scenario-based tasks and written or oral checks. You must demonstrate competence in applying advanced first aid techniques in realistic situations, including CPR, casualty management and coordination of care until medical services arrive.
Practical benefit
Completing this unit provides an approved advanced first aid qualification that strengthens your ability to manage severe injuries and emergencies confidently. It is highly valued in high-risk workplaces, remote environments, community roles and leadership positions.
HLTOUT001 – Implement Safe Access and Egress
Based in-personWhat is this unit?
This unit gives you skills required to ensure safe access and egress for care recipients in both routine and non-routine environments. It applies to pre-hospital and safe removal of a patient from hospital healthcare workers who need to plan and implement safe entry and exit procedures around obstacles and varying conditions.
Why it matters
Safe access and egress practices are essential in critical care, patient transport and healthcare support roles because they help protect the welfare of passengers, workers and bystanders.
What you’ll learn
You’ll learn how to assess access and egress situations, identify hazards and obstacles, formulate appropriate plans, request and use required equipment and personnel, and implement safe procedures that prioritise the safety and wellbeing of all involved.
How you’ll be assessed
Assessment requires you to demonstrate competence in real simulated work environments that reflect workplace conditions. You’ll be observed planning and executing safe access and egress procedures, using appropriate equipment and resources, communicating plans effectively, and evaluating outcomes.
Practical benefit
Completing this unit gives you the confidence and ability to handle complex physical situations involving patient movement safely. These skills are valuable in ambulance services, healthcare support, patient transport and first response settings.
HLTOUT007 – Transport non-emergency patients under operational conditions
Based in-personWhat is this unit?
This unit describes the knowledge required to load, unload and drive vehicles safely to transport non-urgent passengers. It also covers vehicle and equipment checks, using communication systems, and ensuring care recipient and vehicle safety under routine, non-critical conditions.
Why it matters
Non-urgent passenger transport plays a vital role in healthcare by ensuring people can access appointments, care services or return home safely. It ensures workers can manage transport responsibilities safely, protect patient wellbeing, and adhere to legislation, road rules and organisational policies.
What you’ll learn
You’ll learn to prepare and check patient transport vehicles and equipment, identify and report faults, and use communication systems to share transport information effectively. You will develop skills in safely loading, unloading and securing patients, and driving under operational conditions.
How you’ll be assessed
Assessment requires you to demonstrate competence in real simulated operational environments. You must show the ability to conduct thorough vehicle and equipment checks and safely load, unload and transport non-critical passengers under routine driving conditions.
Practical benefit
Completing this unit equips you with practical expertise in care recipient transport operations, making you work-ready for roles such as Patient Transport Officer or healthcare transport driver, enhancing safety and professionalism in non-urgent passenger movement.
Entry requirements
To enrol, students must:
- Australian citizen or visa holder with study rights (IPC Not CRICOS Approved)
- Completion of a Language, Literacy, Numeracy, and Digital Skills Assessment to ensure adequate reading, writing, and math skills to complete reports, communicate effectively and write patient information.
- Ability to upload files, complete web-based assessments and navigate the learning portal
Must be 18+ to use a payment plan (under 18 permitted with guardian consent and upfront payment) - Photo ID required for video-based assessments
- Valid Australian driver’s licence (required for transport-related assessments)
- Physically able to complete manual handling tasks
- The ability to perform at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.
Students may also require:
- Police Check
- Working With Children Check
- Immunisations
Additional requirements may apply for practical components.
Credit transfer & Recognition of Prior Learning
If you’ve studied before or already have relevant industry experience, you may be able to reduce the time and workload required to complete the HLT31120 Certificate III in Non-Emergency Patient Transport.
International Paramedic College (IPC) offers Credit Transfer and RPL to acknowledge what you already know and help you focus on the units you still need.
Credit transfer
Credit transfer applies when you’ve already completed the same unit(s) through another recognised training organisation. If unit codes match and your results are valid, IPC may grant credit, so you don’t have to repeat that unit.
Recognition of prior learning
RPL is for students who’ve gained skills through work, volunteering, or informal instruction in urgent health care or related fields. Instead of relying on certification alone, RPL uses evidence like workplace documents, references, and competency discussions to confirm your knowledge.
Course pathways
Successful completion of this qualification may support employment as a Patient Transport Officer and provide a pathway into further upskilling in first response or medical services, including the Diploma of Emergency Health Care (subject to entry requirements). Eligible students may also apply for credit transfer or (RPL) based on previous study or relevant experience.
This qualification is one of the steps in IPC’s paramedical pathway, allowing students to ‘try before they commit’ to higher-level study:
- Certificate II - HLT21020 Certificate II in Medical Service First Response
- Certificate III - HLT31220 Certificate III in Basic Health Care
- Certificate IV - HLT41120 Certificate IV in Health Care (First Responder / EMT Medic)
- Diploma - HLT51020 Diploma of Emergency Health Care
- Bachelor of Paramedic Science (University, not offered by IPC)
Career outcomes
Upon completion, you’ll achieve the HLT31120 Certificate III in Non-Emergency Patient Transport, a nationally recognised AQF qualification.
This course is designed for roles in patient transport services, where you’ll be responsible for safely moving patients between facilities while providing appropriate care and monitoring throughout the journey.
Job pathways
- Paramedic
- Mine medic
- Offshore medic
- WHS/safety officer (with additional units)
Student stories
Hear from IPC graduates who’ve completed the HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT).
How the HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT) works
Train for patient transport roles with a course that combines flexible study and practical skill development.
Secure your place and get started
Enrol in your preferred intake and receive access to your course materials and learning schedule.
Complete your online coursework
Work through theory modules at your own pace, building the knowledge required for patient transport responsibilities.
Build hands-on skills through practical training
Attend required practical sessions or complete recognised external training to develop the skills needed for real transport scenarios.
FAQs
Looking for more details on the HLT31120 Certificate III in Non-Emergency Patient Transport? These FAQs explain what to expect throughout the course, including requirements, assessments, and potential job outcomes.
What is the HLT31120 Certificate III in Non-Emergency Patient Transport NEPT?
This is an Australia-wide acknowledged qualification that teaches foundational skills in Patient Transport, non-urgent ambulance services, and provides safe, professional patient transport and care. It also offers a strong foundation for further study in emergency or medical training.
Can I complete the course fully remotely?
Theory and assessments are web-based. However, practical components must be completed locally through approved providers.
Does this course lead to work with an Ambulance service?
This qualification supports non-emergency patient transport roles. Employment requirements vary by employer, including Ambulance Victoria and private providers.
Can I apply for Recognition of Prior Learning (RPL)?
Yes. Students with relevant prior learning or industry experience may be eligible for a credit transfer.
Does this course qualify me as a paramedic?
No. This course does not qualify graduates as paramedics. Paramedic registration requires completion of an approved university degree.
Train for real patient transport scenarios
Learn from professionals with firsthand experience in patient transport and care. This course focuses on the practical skills needed to safely assist and move patients while providing appropriate support.
Industry-recognised qualification for patient transport
Gain a nationally recognised certification tailored specifically to non-emergency patient transport roles.
Skills focused on safe transport and patient care
Learn how to assess, move, and support patients while maintaining safety, communication, and professionalism.
Flexible study with practical skill development
Complete theory online and meet practical requirements locally, making it easier to train around your schedule.
Accredited training, real outcomes
Our courses are nationally recognised and delivered under strict compliance standards, so you can study with confidence and graduate with qualifications employers value.
Nationally recognised training (RTO)
Accredited delivery ensures your qualification meets national standards and is recognised across Australia.
Training package aligned
Our course aligns with the official training package, ensuring your skills meet the real-world requirements of emergency care.
Compliant, audited & quality assured
Our training and assessment is regularly reviewed to maintain quality, integrity and compliance.
Get qualified for patient transport roles
If you’re ready to work in non-emergency patient transport, this course gives you the skills and certification to get started. Lock in your place and begin your training.
Learn from professionals in patient transport and care
Train with instructors who have worked in patient transport and frontline care roles. Their experience helps you understand how to safely manage patients, communicate effectively, and handle real transport scenarios.
Susan Devlin
Susan Devlin is the CEO of IPC, bringing over 20 years of leadership experience across vocational education and RTO management. She is passionate about building accessible training pathways that help people step into health and emergency services.
Caroline Gey
Caroline leads IPC’s audit and compliance activities, ensuring quality training outcomes, regulatory compliance, and robust systems that support students, trainers, and industry partners.
Reahanna Clark
Reahanna Clark is IPC’s Course Advisor, supporting new and continuing students as they navigate their training and career pathways in emergency health care. With over five years of RTO experience and a background in health sciences, she provides helpful guidance on course selection, enrolment, credit transfers, and RPL applications, helping students feel confident throughout their study journey.
Lisa Bailey
Lisa Bailey is IPC’s Head of Product and WHS Officer, responsible for developing and refining learning resources across the organisation. She uses modern tools and technologies to create engaging and effective training experiences.
Allan Burnett
Allan Burnett is IPC’s Lead Trainer and Assessor and a former Intensive Care Paramedic with more than 20 years of frontline experience. He now shares his extensive clinical knowledge to mentor the next generation of emergency care professionals.
Dee Heffernan
Dee Heffernan is IPC’s Training and Professional Development Officer, working closely with partners to support training delivery and compliance. Drawing on her experience as a trainer and her paramedical studies, she helps partners stay informed, capable, and confident.
Cora O'Callaghan
Cora is IPC’s Training and Student Success Coordinator, supporting learners from enrolment through to course completion. Known for her solutions-focused style, she helps ensure students stay engaged, supported, and confident throughout their training journey.
Lynette Hawthorn
Lynette Hawthorn is a Training Coordinator at IPC, helping students navigate their courses and stay on track from start to finish. She is passionate about supporting learners as they develop the skills needed to make a difference in their communities.
Rebecca Wade
Rebecca Wade is a Trainer and Assessor with more than 30 years of experience across community and children’s services. Her career supporting vulnerable individuals shapes her practical, compassionate approach to first aid training.
Tony Ruttley
Tony Ruttley is a Trainer and Assessor with over 20 years of experience in sports medicine and emergency care. His background as a rugby league sports trainer brings valuable real-world insight into injury management and emergency response.
Harjot Singh Sandhu
Harjot Singh Sandhu is an experienced Trainer and Assessor with more than 13 years in disability, mental health, and community healthcare. His hands-on background helps him deliver engaging first aid training grounded in real-world scenarios.
Tamieka Huxley
Tamieka Huxley is a Trainer and Assessor delivering first aid training across the Northern NSW region. She is passionate about empowering local communities with the confidence and skills to respond effectively in emergencies.
Steve Tevelein
Steve Tevelein is a First Aid and CPR Trainer with extensive experience in emergency response and community service. As a long-time SES member, he brings practical knowledge into every training session.
Industry-recognised patient transport qualification
This course is delivered by a licensed provider and aligned with national standards, ensuring your qualification is recognised for non-emergency patient transport roles across Australia.
Patient transport career resources
Learn more about working in patient transport, including day-to-day responsibilities, required skills, and how to build confidence in non-emergency care environments.
Ask us about patient transport training
Interested in a role in non-emergency patient transport? Reach out and we’ll provide details on course requirements, practical components, and job outcomes.
