Other Courses

Communicate and work respectfully and effectively with people from diverse cultural and social backgrounds.

Effectively respond to behaviours of concern in healthcare and community service settings.

Work within legal and ethical frameworks across healthcare and community service environments.

Communicate professionally with clients, patients, colleagues, and stakeholders while building rapport, managing communication barriers, and responding appropriately in challenging situations.

Promote cultural safety for Aboriginal and/or Torres Strait Islander peoples in healthcare and community service settings.

Recognise and respond to people experiencing crisis situations, including mental health crises, trauma, suicide risk, addiction, domestic and family violence, and other high-stress events.

Work cooperatively with others, communicate effectively within a team environment, and manage workplace issues, problems, and conflict.

Build and maintain effective workplace relationships and networks.

Understand, interpret, and apply medical terminology correctly in healthcare settings.

Deliver effective clinical mentoring within healthcare and emergency service environments.

Follow safe work practices when providing direct client care in healthcare and community service settings.

Identify, manage, and reduce personal stress in the workplace.

Understand the structure and function of the human body.

Required to obtain, interpret, and confirm information about a client’s physical health status.

Identify, assess, and safely complete manual tasks in the workplace.

Communicate effectively in complex healthcare and pre-hospital environments.

Apply infection prevention and control principles in healthcare and community settings.

Reflect on and improve personal and professional practice in the workplace.

Manage and coordinate the scene of a major incident or mass casualty event.

Safely access and exit work environments in high-risk or complex operational settings.

Assess patients and deliver basic clinical care in a range of pre-hospital and healthcare environments.

Assess patients and deliver standard clinical care in pre-hospital and out-of-hospital environments.

Manage a range of emergency and non-emergency scenes in pre-hospital and operational environments.

Recognise and respond to severe allergic reactions and anaphylaxis emergencies.

Recognise and respond to asthma risks and asthma emergency situations in the workplace.

Designed to help parents, carers, grandparents, and families build confidence in responding to baby and child emergencies.

Designed to help everyday Australians build confidence in responding to emergencies before paramedics arrive.