Eligibility and enrolment
Who can enrol
Enrolment is open to students who:
- Meet the entry requirements for their chosen course, and
- Are legally entitled to study in Australia.
Visa requirements
It is your responsibility to ensure your visa allows you to study with an Australian Registered Training Organisation (RTO).
IPC does not enrol international students on student visas (subclass 500) because we are not CRICOS registered. If you enrol without the required entitlement, you do so at your own risk, and refunds will not be provided if your visa prevents course completion.
Fees, payments and refunds
Changes to your enrolment
Any changes to your enrolment must be made in writing via email. Requests by phone, SMS or other channels are not accepted.
Refunds, cancellations and transfers
Fees, refunds and cancellations are found in the Student Handbook.
Key points include:
- Course fees are non-transferable between individuals.
- Certificates are issued once requirements are met and payments are finalised.
- Manual payments may delay processing and certificate issuance.
In exceptional circumstances (e.g. medical emergencies), refunds or course transfers may be considered on written request with supporting evidence.
Course requirements
Entry and learning requirements
By enrolling, you confirm you have reviewed and understand the requirements for your chosen course, including any Language, Literacy, Numeracy and Digital Skills (LLND) expectations where relevant.
Student support and reasonable adjustment
If you have learning difficulties, disabilities, access limitations, or other needs that may affect your training outcomes, you must notify IPC before enrolment, so support options and reasonable adjustments can be discussed.
Read more in our Student Handbook.
Recognition of Prior Learning (RPL) and Credit Transfer
Recognition of Prior Learning (RPL)
You may apply for RPL by providing evidence of skills and experience gained through work, training, or life experience.
Credit Transfer
IPC recognises relevant units previously completed with other RTOs, where equivalency can be confirmed.
Details available within our Student Handbook.
Complaints and appeals
You have the right to submit a complaint or appeal if you are dissatisfied with any aspect of IPC’s services, assessments, trainers, or administrative decisions. Complaints and appeals are managed in line with IPC’s policy.
Assessment integrity (plagiarism and AI)
All assessment work submitted must be your own original work. IPC may use plagiarism and AI-detection tools to validate authenticity in line with the relevant policy.
Privacy and data
Your personal information is collected and handled in line with privacy requirements and national VET data reporting obligations, including reporting to relevant agencies where required. For full details, refer to IPC’s privacy information.
Unique Student Identifier (USI)
A valid USI is required before IPC can issue your Certificate or Statement of Attainment. If you do not provide one (or an approved exemption), your results may not be recorded on the national registry. You can obtain a USI via usi.gov.au.
Certificates and issuing timeframes
Certificates and Statements of Attainment are issued electronically within 30 days of competency being achieved, once all course requirements are complete and payments are finalised. Replacement certificates may incur an administration fee.
Attendance, workshops and completion
If your course includes pre-course learning or practical workshops, you must complete any required pre-work before attending practical sessions. Punctual attendance is expected; late arrivals may be refused entry, and rescheduling fees may apply. Course completion requires satisfactory completion of all competency-based assessment requirements.
Confirmation of agreement
By enrolling with IPC, you confirm that:
- You meet the physical and academic requirements of your course.
- Your assessment responses are your own original work.
- You have read and accepted these Terms & Conditions and all linked policies.
Workplace or on-site training (where applicable)
Where training is delivered for a business or organisation (workplace/on-site delivery), additional fees and terms may apply as outlined in the relevant policy. If IPC cancels a course, you will be offered options to reschedule and/or receive a refund in line with the applicable policy.
Changes to delivery due to external requirements
IPC may implement adaptive training or assessment arrangements in response to health directives or industry requirements. Where changes are needed, IPC will communicate updated instructions and expectations to students.