Hello
If you have arrived at this page it is because we have failed to give you the level of service, training or support you expected and for that I would like to apologise. We have spent a lifetime in the caring professions and we want to get it right. In your case we have not provided you with what you expected or needed and for that I am sorry.
We would like the opportunity to try to remedy the situation for you and as a learning organisation we need to learn form our mistakes and accept constructive feedback about how we could do better. If you can let us know the issues that have affected you in your dealings with us, I can assure you that your feedback will be taken seriously and acted upon.
Once again I would like to say sorry for any inconvenience caused.
Head Office:
Postal Address:
P.O. Box 669 Ballina NSW 2478 Australia
Office Address:
16 Mellis Circuit Alstonville NSW 2477 Australia
Training Centre Hours
Training Partnership Enquiries:
1300 244 994
Shop Enquiries:
1300 244 994
Office Hours
Mon – Fri
9am – 4.30pm
Full details of our formal complaints procedures and a full range of student information is available in the here or in the student handbook.