Don’t arrive late - You will be refused entry into the course. Please allow sufficient travel time.
We ask that you arrive 20 minutes prior to your course to complete administrative tasks and so we can start on the scheduled time. Do not rush or endanger yourself travelling to a course.
Contact us by email if you need to reschedule. Our courses finish at the scheduled time.
You can access information on our Payments, Refund and Cancellation Policy here.
Public Course Times:
CPR: 0900am -1200pm
FIRST AID: 0900am - 0500pm (30 minute break for lunch)
CHILDCARE FIRST AID: 0900am - 0500pm (30 minute break for lunch)
CPR LVR: 0900am - 0230pm (30 minute break for lunch)
ADVANCED RESUSCITATION: 0900am - 0230pm (30 minute break for lunch)
Parking available at the rear of the venue (Holdern Lane)
Before attending – Pre-course learning and Assessment tasks
Can you help us out
We train several thousand students every year
Each first aid student previously required 80 pages of paper, printing and storage for 30 years
We and our environment thank you for helping us reduce paper waste by using the login details provided to you by email below and completing your enrolment and assessment tasks online.
When you login below follow the prompts to download the learning materials and complete your assessment questions. If you cannot complete them for any reason such as technical difficulties etc. your trainer will assist you on the day of your course. We can provide a paper copy of the online assessments on the day of your training for those who cannot complete the online component for any reason.
Do not contact the office with online assessment problems. Any questions, difficulties or problems regarding your assessments will be dealt with by the trainer on the day of your course.
Do you know what your Unique Student Identifier (USI) number is?
When you login to our student assessment portal you will be asked to provide a USI number. From 1 January 2015 anyone undertaking nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). This includes first aid and CPR training. If you have not yet applied for a USI you will need to do so prior to attending training with us. This is a very quick and painless process. Click here to apply on-line or check if you have a USI number already.
Please note that should you not provide your USI number we will be unable to issue a certificate for the completed course.
General information about the need for a USI number is available here.
Under 18 - Parental consent form required
If you are under the age of 18 we must have a consent form completed by your parent/guardian. This can be handed to us on arrival. Failure to supply this form will result in being denied access to training. Consent forms can be accessed by selecting here or by contacting us.
Issuing of Certificates
Certificates are issued via email, generally within 1 -2 business days of course completion. Please check your spam/junk folder if you have not received your certificate.
Certificates are issued by International Paramedic College (Registered Training Organisation 45284) after successful completion of the course, payment has been received and your USI has been verified. All certificates are issued by email. Hard copies or replacement certificates are available but will incur additional costs. You may order a posted or replacement certificate here
Should your employer require a copy of the certificate; it will be your responsibility to forward a copy to them. Continuing professional development (CPD) points may be available to professionals on accredited courses. Please contact your accrediting professional body for advice.
What you need to bring along on the day of your first aid training
Pen and note paper
Wear comfortable clothing suitable for the practical requirements of the training.
The course will include practical work on the floor and contact with other students/instructors
We love your lipstick but unfortunately, our manikins don't, so please remove lipstick/lip gloss before attending the course
Physical Requirements Learning Difficulties
Enrolment in this training requires participants to provide details on any learning or physical difficulties which may impact on their training outcomes. This may include any language, literacy or numeracy issues. Please speak with us prior to training if you have any concerns.
Please note that first aid competency standards do require a level of physical ability to meet the evidence requirements for assessment. These standards relate to the level of performance required to provide resuscitation and respond to an emergency situation where there may be risk to life. You will be required to undertake activities on the floor. This includes performing two minutes of uninterrupted CPR on an adult and baby CPR manikin.
Due to the potential risk to health and safety where a nominated first aider, or worker with duty of care, does not have the ability to perform resuscitation and/or first aid to the performance standard it is not appropriate to issue a statement of attainment to students who are physically unable to meet the assessment requirements.
You will need to have sufficient English language skills to complete the competency-based first aid training and understand instruction in English.
If you feel that you have any current health or learning issues which would prevent you from undertaking such activities, you must contact us prior to your course to discuss the options available to you.
Further information on individual courses including complete content on each course offered by International Paramedic College is available here.
Links in the footer of our website provide access to Information on relevant policies, procedures, FAQ, terms and Conditions
As a Registered Training Organization (RTO 45284) International Paramedic College provides nationally recognised training. Information for students about our policy and procedures are available in the Student Handbook.