CHCCCS020 Respond Effectively to Behaviours of Concern
100% Online – This unit can be completed 100% online
Self-paced online study
100% ONLINE MEDIC PARAMEDICAL EMT UNIT
What is Respond Effectively to Behaviours of Concern all about?
CHCCCS020 Respond Effectively to Behaviours of Concern is a nationally recognised training unit in Australia that focuses on developing the skills and knowledge required to effectively respond to behaviours of concern in a community services or healthcare setting. This course is designed for individuals who work in healthcare, social services, disability services, or other similar roles.
Paramedics frequently encounter patients with challenging behaviours. This unit introduces strategies for de-escalation and effective adaptation, essential skills for managing diverse patient reactions in high-stress environments.
Who should complete Respond Effectively to Behaviours of Concern and what workplace and jobs is it relevant to?
When you study CHCCCS020, you will learn about the different types of behaviours of concern that may be displayed by individuals in a community services or healthcare setting, including aggression, verbal abuse, self-injury, and other challenging behaviours. You will also learn about the underlying causes of these behaviours and how to identify triggers that may lead to them.
The course covers a range of topics, including de-escalation strategies, communication techniques, risk assessment and management, and self-care for workers who may be exposed to behaviours of concern. You will learn how to respond effectively to behaviours of concern, including how to use appropriate physical and verbal interventions to ensure the safety of both the individual and the worker.
Overall, completing CHCCCS020 will give you the skills and knowledge necessary to respond effectively to behaviours of concern in a community services or healthcare setting, ensuring the safety of both the individual and the worker, and promoting a positive and respectful workplace culture.
Entry Requirements
While there are no prerequisites for this course, you will need to have sufficient English language skills to complete the competency based first aid training.
Participants under the age of 18 are required to provide a consent form completed by their legal guardian.
Course Requirements
Access to a computer with internet, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit
Basic numeracy and literacy skills are needed to attend this course.
Access to a computer with internet, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit
If you have ANY special needs (e.g., language/literacy/numeracy difficulties/ physical disabilities etc) that you think may impact on your ability to complete this training, please let us know before enrolling
Students will be required to undertake online pre-course work before completing practical activities. The 3 practical activities/case studies involve uploading completed documents and reports from the templates we provide as part of the assessment or completing an online equivalent.
Why study with International Paramedic College, Australia
We bring a strong clinical prehospital care focus to our training and education programs. Our training and assessment materials are designed by us, they are not some bought in generic curriculum. They have a genuine prehospital care focus. We are a local independent training company that provides approved courses and refresher training online and locally. Like the Red Cross, St John Ambulance and Surf Lifesaving, we are fully regulated by The Australian Government’s Skills Quality Authority (ASQA) to provide the health, safety and emergency qualifications we deliver.
Our regulation is through the Australian Government Australian Skills Authority (ASQA) a national government accreditation body to provide professional courses and accredited qualifications. Whether you are refreshing past training or learning new skills, we have a unique perspective.
Unique Student Identifier Number (USI)
From 1 January 2015, anyone undertakes nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI, you will have to do so before attending training with us. To apply or to check if you already have a USI number is a rapid and painless online process at the Australian Government website www.usi.gov.au. Follow the prompts as a student. Click here to apply online or check your USI number.
If you require help in obtaining one, please contact the office. If you are unable or choose not to provide a USI, or have an exemption granted under the Student Identifiers Act 2014. Then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service. More information is available about USI numbers on our website here.
Requirements for completion of manage first aid services
You must complete 100% of the training course and satisfactorily complete all the assessment tasks. If you feel you may need some support to complete the learning or assessment tasks, either because of a literacy issue, a learning difficulty or a physical disability, please let us know. We may be able to adjustments to our learning and assessment processes. Information concerning reasonable adjustment and the type of student support services we supply can be found in our Student Handbook.
Recognition of Prior Learning
We offer recognition of existing skills and knowledge, please refer to our Student Handbook or website here for more information.
Student Services Information and Policies
Our student handbook, refunds, terms, and conditions and our policies on are available in the footer of this website. Students can access these at any time. Information for students is provided in the student handbook.
These units are common units in the paramedical and general health care sector training and education courses.
All our units are written by us and have a paramedic/prehospital care focus
Paramedical EMT First Responder Courses and Learning Pathway to Becoming a Paramedic
HLT21020 Certificate II in Medical Service First Response
HLT31220 Certificate III in Basic Health Care
HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)
HLT41120 Certificate IV in Health Care (First responder EMT Medic)
HLT51020 Diploma of Emergency Health Care (Paramedical Training)
Health & Administration Units
HLT37315 Certificate III in Health Administration
HLT47315 Certificate IV in Health Administration
HLT37215 Certificate III in Pathology Collection
Nursing & Community Services Units
CHC43115 Certificate IV in Disability
CHC43015 Certificate IV in Ageing Support
HLT51020 Diploma of Nursing
Pre Hospital Care and Health Care Jobs and Career Choices
Jobs and careers in the growing health sector are expanding and rapidly changing with advances in patient care and management. These units can be used across many roles in the health and community sector. Develop a career plan and have research our units and qualifications to see what might fit with your plan. For assistance, Contact us
