Mental Health First Aid CHCCCS019 Recognise and respond to crisis situations

100% online course or in a workshop

Mental health first aid allows participants to deal with the mental health and crisis support and response issues in crisis situations, which are becoming increasingly common in today’s society. First Aiders and first responders are being called upon to help colleagues, friends, family, and members of the public in mental health crisis situations.

Mental health first aid teaches participants how to recognise and respond to crisis situations and assist people who are developing or experiencing a mental health crisis and then to work collaboratively to minimise any safety concerns and make plans to access the required support services, providing appropriate professional help to resolve or the crisis.

This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved. This unit of competency, CHCCCS019 – Recognise and respond to crisis situations, applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with the people involved in the situation.

This online or workshop training course can be delivered totally online or as part of a face-to-face workshop.

This nationally recognised and comprehensive unit is relevant to a wide range of people and provides the learner with essential skills and confidence to recognise and help with a range of mental health and crisis issues

Panic attacks

Non-suicidal self-injury or self-harm

Suicidal thoughts and behaviours

Substance abuse and counselling

Psychotic episodes

Aggressive behaviours

Depression

Course Content includes

What is mental health and mental health first aid?

What are crisis situations?

How to identify imminent crisis situations

How to address immediate safety concerns

How to provide referral for crisis intervention support and care for yourself

Note: This is a course teaching the participant how to manage and support recognise and respond to a crisis. It is not a therapy or support program. 

Pre-requisites

There are no prerequisite qualifications required for participants to complete this unit. Participants must be a minimum of 18 years of age.