Mental Health First Aid CHCCCS019 Recognise and respond to crisis situations
100% online course or in a workshop
Mental health first aid allows participants to deal with the mental health and crisis support and response issues in crisis situations, which are becoming increasingly common in today’s society. First Aiders and first responders are being called upon to help colleagues, friends, family, and members of the public in mental health crisis situations.
Mental health first aid teaches participants how to recognise and respond to crisis situations and assist people who are developing or experiencing a mental health crisis and then to work collaboratively to minimise any safety concerns and make plans to access the required support services, providing appropriate professional help to resolve or the crisis.
This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved. This unit of competency, CHCCCS019 – Recognise and respond to crisis situations, applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with the people involved in the situation.
This online or workshop training course can be delivered totally online or as part of a face-to-face workshop.
This nationally recognised and comprehensive unit is relevant to a wide range of people and provides the learner with essential skills and confidence to recognise and help with a range of mental health and crisis issues
Non-suicidal self-injury or self-harm
Suicidal thoughts and behaviours
Substance abuse and counselling
Course Content includes
What is mental health and mental health first aid?
What are crisis situations?
How to identify imminent crisis situations
How to address immediate safety concerns
How to provide referral for crisis intervention support and care for yourself
Note: This is a course teaching the participant how to manage and support recognise and respond to a crisis. It is not a therapy or support program.
There are no prerequisite qualifications required for participants to complete this unit. Participants must be a minimum of 18 years of age.