CALL US (Mon-Fri) 1300 244 994 9:00am - 4:30pm AEST


Course Selector

HLTOUT009 Manage the scene of a major incident

100% Online – This unit can be completed 100% online

Self-paced online study


What is Manage the scene of a major incident all about?

The course HLTOUT009 Manage the scene of a major incident is designed for individuals who are responsible for managing the scene of a major incident or disaster. This may include emergency response personnel, health professionals, and others who are involved in disaster management and emergency planning.

Who should complete Manage the scene of a major incident and what workplace and jobs is it relevant to?

When studying HLTOUT009, you will learn how to manage and coordinate a response to a major incident, including implementing an incident management plan, assessing the situation and its impact, identifying and coordinating resources, and communicating effectively with all stakeholders. You will also learn how to manage the welfare of responders, ensure compliance with relevant policies and procedures, and contribute to post-incident debriefing and evaluation. The course will cover the legal and ethical considerations involved in managing a major incident and provide you with the skills and knowledge needed to manage such situations effectively.

Why study with International Paramedic College, Australia

We bring a strong clinical prehospital care focus to our training and education programs. Our training and assessment materials are designed by us, they are not some bought in generic curriculum. They have a genuine prehospital care focus. We are a local independent training company that provides approved courses and refresher training online and locally. Like the Red Cross, St John Ambulance and Surf Lifesaving, we are fully regulated by The Australian Government’s Skills Quality Authority (ASQA) to provide the health, safety and emergency qualifications we deliver.

Our regulation is through the Australian Government Australian Skills Authority (ASQA)  a national government accreditation body to provide professional courses and accredited qualifications. Whether you are refreshing past training or learning new skills, we have a unique perspective.

Paramedical EMT First Responder Courses and Learning Pathway

Pre Hospital Care and Health Care Jobs and Career Choices

Jobs and careers in the growing health sector are expanding and rapidly changing with advances in patient care and management. These units can be used across many roles in the health and community sector. Develop a career plan and have research our units and qualifications to see what might fit with your plan. For assistance, Contact us

These units are common units in the paramedical and general health care sector training and education courses.

All our units are written by us and have a paramedic/prehospital care focus.

If you want to change to any area of community services or healthcare, you can use the common core and elective units we provide in nursing, health administration, aged & disability care/support and community services.

HLT21020 Certificate II in Medical Service First Response

HLT31220 Certificate III in Basic Health Care

HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)

HLT41120 Certificate IV in Health Care (First responder EMT Medic)

HLT51020 Diploma of Emergency Health Care (Paramedical Training)

Health & Administration Units

HLT37315 Certificate III in Health Administration

HLT47315 Certificate IV in Health Administration

HLT37215 Certificate III in Pathology Collection

Nursing & Community Services Units

CHC43115 Certificate IV in Disability

CHC43015 Certificate IV in Ageing Support

HLT51020 Diploma of Nursing

Important course information - Please read

Important course information — Please read

If you need to make any changes to your practical course date for CPR and First Aid type courses, a $35 admin fee will apply if you fail to provide 3 days notice by email or make multiple changes. If you are unable to attend for any reason, fees, and charges may be applied as per our Payments, refunds, and cancellation policy available here.

Any request to change your course booking, must be done by email


Many of our courses are 100% online and self-paced. Our practical components, if applicable to your course, are held several times a week locally at our public venues. Location details and maps are provided on enrolment if practical attendance is required, for your convenience, or course location and venue information can be accessed here.

If you want training in your workplace or on-site, contact us here.

Course Requirements

Access to a computer with the internet, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit

Basic numeracy and literacy skills are needed to attend this course.

Access to a computer with internet access, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit

If you have ANY special needs (e.g., language/literacy/numeracy difficulties/ physical disabilities etc) that you think may impact on your ability to complete this training, please let us know before enrolling

Physical Requirements

If you suffer an allergy to latex products, please advise us. 

Practical activities involve training scenarios conducted at floor level and contact with other students/instructors. Please wear suitable clothing.

CPR, as an example, is a rigorous physical activity requiring you to compress the chest of a manikin downwards about a third of the chest depth continuously at 100 to 120 times a minute for a continuous period of 2 minutes. This requires a level of endurance, strength, and fitness appropriate to this task. If you have current physical injuries, medical problems or limitations, please discuss this with your trainer. You must don’t injure yourself or exacerbate an existing condition in training.

Other units of study may involve driving or moving patients, depending on the particular requirements of the unit. Please cointact us prior to enrolment if you would like to discuss individual units.

The Assessment Process

We use a range of assessment methods to gather evidence of your knowledge and applied skills for this course. The assessment methods may include multiple choice questions, short written answers and practical activities. On enrolment in, you will be provided with access to International Paramedic College’s course learning materials; it is expected that you have read and understood the contents and completed any pre course learning before starting the assessments. Full information about the assessment requirements and course content is available below.

On enrolment, you will be provided with a login to our student portal to access online assessment tasks. We understand that this may not suit everybody. If you have particular requirements, please contact us.

Our express delivery option requires you to complete pre-course learning before attendance.

Learner Support

Learner support includes any educational and support services that a learner may need to assist them in their training.

We need to identify any particular requirements such as literacy, numeracy, English language or physical capabilities that learners would need to complete each course, and develop strategies to make support available where gaps are identified.

You will be asked at course registration to identify any support need you may need. This will be flagged to your trainer/assessor so they are aware and can provide appropriate support.

You should contact us to discuss any particular support requirements you may have before enrolment and to understand the physical requirements of CPR training as an example.

Reasonable Adjustment – Learning difficulties

Enrolment in this training requires participants to provide details on any learning or physical difficulties which may impact on their training outcomes. This may include any language, literacy, or numeracy issues.

Students may also discuss any special needs with your assessor, who may be able to make any required, reasonable adjustment to the assessments to meet these needs. Please note the requirements under physical activity below.

Reasonable adjustment may include access to paper-based assessments due to technical or access issues to online assessment systems in a particular workplace. Additional time, fees, or charges may apply for this standard delivery option.

Please note, to be deemed competent in any unit requiring CPR or first aid you must be physically able to perform the following (these requirements cannot be changed):

Uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor

Uninterrupted CPR infant manikin placed on a firm surface.

Additionally, childcare first aid students must perform uninterrupted CPR for at least 2 minutes on an adult manikin placed on the floor

Please speak with us before enrolment assessment if you have any concerns.

Students must have reasonable English language skills, as all units are assessed in English.

Language Literacy numeracy

Please notify us before enrolment if you have any Language Literacy or Numeracy issue. All assessments are conducted in english.

Requirements for Completion

You must complete 100% of the training course and satisfactorily complete all the competency-based assessment tasks. If you feel you may need some support to complete the learning or assessment tasks, either because of a literacy issue, a learning difficulty or a physical disability, please let us know. We may be able to make adjustments to our learning and assessment processes. Information concerning reasonable adjustment and the type of student support services we supply can be found in our Student Handbook.

Entry Requirements — Pre requisites

You will be notified of any prerequisites before enrolment for any particular course. While there are no prerequisites for the majority of our courses, you will need to have sufficient English language skills to complete the competency-based and online training.

Under 18

Participants under the age of 18 are required to provide a consent form completed by their legal guardian when they attend training.

Students under the age of 14 may complete non-accredited training with a parent or guardian present at the time of training and for the duration of the non-accredited course. A consent form is required.

Unique Student Identifier Number (USI)

From 1 January 2015, anyone undertakes nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI, you will have to do so before attending training with us.

Finding your USI Number

If you have undertaken any registered training since 2015, you may already have a USI.

If you don’t have one, applying is easy.

Click here to find your USI

If you require help in obtaining one, please contact the office. If you are unable or choose not to provide a USI, or have an exemption granted under the Student Identifiers Act 2014. Then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service. More information is available about USI numbers on our website here.

Student Services Information and Policies

We have a student services webpage that provides information for students here

Our student handbook, refunds, payment plans, terms, and conditions and our policies on are available in the footer of this website. Students can access these at any time. Information for students is provided in the student handbook.

Review the student handbook provided by your IPC, which includes policies, procedures, and support services available to you.

Recognition of Prior Learning — Credit transfer

We offer recognition of existing skills and knowledge, please refer to our Student Handbook or website here for more information.

If students have units with the same code number in qualifications they are completing with IPC they can apply for credit transfer. Please send the certificates or Statements of Attainments and transcripts so we can confirm those credit transfers with the issuing RTO.

Study Mode

Blended Learning

100% Online



Course Fees