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HLTOUT010 Communicate in complex situations to support health

100% Online – This unit can be completed 100% online

Self-paced online study

100% ONLINE MEDIC PARAMEDICAL EMT UNIT

What is communicating in complex situations to support health all about?

HLTOUT010 Communicate in complex situations to support health is a nationally recognized training unit in Australia that teaches individuals how to communicate effectively in complex healthcare situations. The course is designed to equip individuals with the knowledge and skills necessary to communicate with patients, their families, and other healthcare professionals in a clear and effective manner, particularly in challenging or complex situations.

Who should complete Communicate in complex situations to support health and what workplace and jobs is it relevant to?

This course is relevant to anyone working in the healthcare sector, including doctors, nurses, allied health professionals, and other healthcare workers. It is particularly important for those who are responsible for communicating with patients and their families, as well as collaborating with other healthcare professionals to deliver high-quality care.

When you study HLTOUT010, you will learn about the communication process, including the various types of communication and the barriers to effective communication. You will also learn about the importance of active listening, empathy, and cultural sensitivity in healthcare communication.

The course covers a range of topics, including the communication of complex medical information to patients and their families, as well as the collaboration with other healthcare professionals to develop and implement care plans. It also covers the legal and ethical considerations in healthcare communication, including confidentiality and informed consent.

Overall, completing HLTOUT010 will give you the knowledge and skills necessary to communicate effectively in complex healthcare situations, ensuring that patients receive high-quality care and that healthcare professionals work collaboratively to achieve positive health outcomes.

 

Entry Requirements

While there are no prerequisites for this course, you will need to have sufficient English language skills to complete the competency based first aid training.

Participants under the age of 18 are required to provide a consent form completed by their legal guardian.

Course Requirements

Access to a computer with internet, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit

Basic numeracy and literacy skills are needed to attend this course.

Access to a computer with internet, as well as basic computer skills access to technology assets to complete the online/ pre-course studies required for completion of this unit

If you have ANY special needs (e.g., language/literacy/numeracy difficulties/ physical disabilities etc) that you think may impact on your ability to complete this training, please let us know before enrolling

Students will be required to undertake online pre-course work before completing practical activities. The 3 practical activities/case studies involve uploading completed documents and reports from the templates we provide as part of the assessment or completing an online equivalent.

Why study with International Paramedic College, Australia

We bring a strong clinical prehospital care focus to our training and education programs. Our training and assessment materials are designed by us, they are not some bought in generic curriculum. They have a genuine prehospital care focus. We are a local independent training company that provides approved courses and refresher training online and locally. Like the Red Cross, St John Ambulance and Surf Lifesaving, we are fully regulated by The Australian Government’s Skills Quality Authority (ASQA) to provide the health, safety and emergency qualifications we deliver.

Our regulation is through the Australian Government Australian Skills Authority (ASQA)  a national government accreditation body to provide professional courses and accredited qualifications. Whether you are refreshing past training or learning new skills, we have a unique perspective.

Unique Student Identifier Number (USI)

From 1 January 2015, anyone undertakes nationally recognised training delivered by a Registered Training Organisation will need to have a Unique Student Identifier (USI). If you have not yet applied for a USI, you will have to do so before attending training with us. To apply or to check if you already have a USI number is a rapid and painless online process at the Australian Government website www.usi.gov.au. Follow the prompts as a student. Click here to apply online or check your USI number.

If you require help in obtaining one, please contact the office. If you are unable or choose not to provide a USI, or have an exemption granted under the Student Identifiers Act 2014. Then your training outcome will not be recorded on your USI account and will not be available in future years as part of the authenticated USI transcript service. More information is available about USI numbers on our website here.

Requirements for completion of manage first aid services

You must complete 100% of the training course and satisfactorily complete all the assessment tasks. If you feel you may need some support to complete the learning or assessment tasks, either because of a literacy issue, a learning difficulty or a physical disability, please let us know. We may be able to adjustments to our learning and assessment processes. Information concerning reasonable adjustment and the type of student support services we supply can be found in our Student Handbook.

Recognition of Prior Learning

We offer recognition of existing skills and knowledge, please refer to our Student Handbook or website here for more information.

Student Services Information and Policies

Our student handbook, refunds, terms, and conditions and our policies on are available in the footer of this website. Students can access these at any time. Information for students is provided in the student handbook.

These units are common units in the paramedical and general health care sector training and education courses.

All our units are written by us and have a paramedic/prehospital care focus

Paramedical EMT First Responder Courses and Learning Pathway to Becoming a Paramedic

HLT21020 Certificate II in Medical Service First Response

HLT31220 Certificate III in Basic Health Care

HLT31120 Certificate III in Non-Emergency Patient Transport (NEPT)

HLT41120 Certificate IV in Health Care (First responder EMT Medic)

HLT51020 Diploma of Emergency Health Care (Paramedical Training)

Health & Administration Units

HLT37315 Certificate III in Health Administration

HLT47315 Certificate IV in Health Administration

HLT37215 Certificate III in Pathology Collection

Nursing & Community Services Units

CHC43115 Certificate IV in Disability

CHC43015 Certificate IV in Ageing Support

HLT51020 Diploma of Nursing

Pre Hospital Care and Health Care Jobs and Career Choices

Jobs and careers in the growing health sector are expanding and rapidly changing with advances in patient care and management. These units can be used across many roles in the health and community sector. Develop a career plan and have research our units and qualifications to see what might fit with your plan. For assistance, Contact us

 

Study Mode

Blended Learning

100% Online

 

 

Course Fees

 

$375

100% ONLINE MEDIC PARAMEDICAL EMT UNIT