Susan Devlin

Chief Executive Officer & Director

Susan Devlin is the Chief Executive Officer and Director of International Paramedic College, bringing over 20 years of experience in vocational education and training, business management and regulatory compliance.

  • Over 20 years in vocational education and training
  • Former State Training Manager, Royal Life Saving Society Queensland
  • Leads IPC’s strategic direction, operations and growth
Susan Devlin

Take a look at Susan’s experience

Susan began her career as a lifeguard and trainer and assessor, working with local councils and the Royal Life Saving Society in the UK. After moving to Australia, she progressed into senior leadership roles, including State Training Manager at Royal Life Saving Society Queensland, before moving into business management and executive leadership with ABC Licence Training.

Throughout her career, Susan has developed extensive experience in managing Registered Training Organisations (RTOs), leading teams, improving business operations and supporting sustainable business growth.

Leadership and Management Experience

Susan’s leadership approach is focused on people, collaboration and planning for the future. She enjoys looking at the bigger picture, identifying where a business needs to go and then working backwards with her team to develop a clear plan to get there.

She is passionate about building efficient businesses that can grow sustainably, supported by strong systems and, most importantly, the right people in the right seats.

Susan believes every team member plays an important role in the success of a business. From delivering quality training to supporting students and building relationships with customers, she recognises that genuine care for people is what helps organisations retain customers, build trust and continue to grow.

Vocational Education and Training Experience

With over two decades of experience in the VET sector, Susan has worked across training delivery, compliance, quality assurance, business operations and strategic management.

Her background as a trainer and assessor, combined with her experience managing RTOs, provides her with an understanding of both the practical delivery of training and the operational requirements of running a successful training organisation.

She has a strong interest in improving training systems and processes to make learning more accessible, support trainers and staff, and maintain high standards of education.

Qualifications

Susan’s qualifications span education, training and assessment, quality auditing, work health and safety, and business administration.

  • Master of Business Administration (MBA), currently completing
  • Diploma in Education
  • Certificate IV in Training and Assessment (TAE)
  • Diploma of Quality Auditing
  • Diploma of Work Health and Safety

Susan’s Role at International Paramedic College

As CEO and Director, Susan is responsible for the strategic direction, operations and continued growth of International Paramedic College.

For Susan, the work of International Paramedic College goes beyond delivering qualifications and courses. At its core, the organisation is about people, preventing injuries and saving lives.

She believes this responsibility should be reflected in everything the college does, from building genuine connections with students to providing quality learning experiences and practical, hands-on training.

Susan is committed to working alongside the IPC team to ensure students receive the knowledge, skills and confidence they need to make a real difference in their communities.

Articles by Susan

Explore practical articles by Susan Devlin on first aid and first responder topics, with real-world tips for learning and applying these skills.